Senior Field Service Engineer
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Senior Field Service EngineerJob Description
Senior Field service engineer(PLC&EM)
Job purpose
- Deliver technical service to customers in the region maintain served install base operation in normal include low level control (PLC) electrical and mechanical parts as well as troubleshooting
- Maintain and develop customer satisfaction by deliver solid result professional attitude and continual improvement of system performance.
Scope
- Preventive maintenance and corrective maintenance
- Troubleshooting and problem solving
- Evaluation system performance and continual improvement
Qualification and abilities
In the position of field service engineer youll make an important contribution to the goal of achieving the highest possible customer satisfaction focusing on the continuity of customers processes. That means youll need an enthusiastic and proactive attitude and a flexible working approach.
- University degree major in automation control engineering or mechatronics with at least 3 to 5 years relevant working experience
- Excellent reading written and oral skills in English language
- Knowledge of controls (including PLC/industrial PCs) electrical/mechanical systems and networks related automated baggage handling systems or material handling system
Responsibilities
You will be responsible for ensuring that the preventive maintenance of our material handling systems is carried out properly as agreed in the maintenance contracts with customers. youll be responsible for solving them on your own initiative.
- Participant site installation commissioning and service take over if any
- Daily monitoring of equipment condition
- Carry out preventive and corrective maintenance on site
- The first service desk in local work with global service desk
- Solve mechanical electrical and automation controls issues independently or by remote support
- Spare parts management and proposal to customer for make sure system operation normally
- Maintain work report properly
- Communicate with internal and customer to implement changes e.g. retrofit upgrade
List of key activities
- Installation commissioning service take over
- Prepare & execute service visits
- Report service visits and make recommendations
- Advise and perform optimizations for systems
- Analyze the performance of systems
- Solve problems
- The first service contact to response technical clarification
- Fault finding and diagnose for system hardware and control system
- Build and/or change system hardware and software configuration
- Preventive and corrective maintenance in automation control system
Additional info/ skills
- Good communication skill
- Result orientation
- Appropriate Conduct
- Customer-orientation/ Service Provision
- Decisiveness
- Discipline
- Evaluating/Judgement
- Safety Awareness
- Self-confidence/ Independence
- Stress Resistance
Work pattern
Nighttime/Daytime including stand by
Differentiator
- Set priorities distributes work follow up progress and quality.
- Methodologically analyzing and improving mid set
- Works systematically
- Improves own working methods
- Work under pressure
Required Experience:
Senior IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Vanderlande is the global market leader for value-added logistic process automation at airports, and in the parcel market. The company is also a leading supplier of process automation solutions for warehouses. ... The company focuses on the optimisation of its customers' business proc ... View more
