Mt- Hro

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Manager: HR Operations
This role is responsible for ensuring the accuracy integrity and compliance of employee data within the HR systems. This role manages end-to-end employee lifecycle transactionsincluding personal data updates organizational changes promotions transfers and terminationswhile maintaining strict adherence to policy and data governance standards. The incumbent supports HR documentation control policy updates reporting and audit requirements and partners with internal teams to streamline HR processes and drive continuous improvement. Additionally the role provides timely reporting manages mass data uploads ensures data consistency across systems and delivers high-quality operational support to enhance overall HR service delivery.

Responsibilities

1) HR Data & Policy Management
Manage version control of HR documents and maintain the HR policy repository.
Update policy and procedure manuals in a timely manner; communicate policy changes and manage employee FAQs.
Recommend and implement continuous improvements to drive efficiency and accuracy in HR data management.
Verify and process personal data changes; review and approve employee documentation.
Modify organization and position structures including location department supervisor shift and employment status updates.
Execute approved title and incentive plan changes; generate supporting documentation such as letters and status change forms.
Validate and upload mass data in HR systems (staging and production environments) and resolve data errors as required.

2) Employee Lifecycle Transactions
Process employee lifecycle transactions including onboarding data changes transfers promotions and separations.
Track receipt of resignation letters and termination forms; generate and process termination documents in accordance with approved templates.
Coordinate and calculate final settlements offboarding payments and related system updates.
Notify relevant stakeholders (e.g. payroll benefits providers IT third parties) of employee status changes.
Develop and process layoff severance and death-in-service documentation per company policy and compliance requirements.
Schedule exit interviews and analyze separation data to identify trends and improvement opportunities.

3) HR Systems & Reporting
Maintain organized accurate and up-to-date HR data within HR systems (e.g. Workday SAP etc.).
Support internal and external audit requests by providing required data documentation and process evidence.
Conduct periodic data quality checks and self-audits; track and close discrepancies.
Generate recurring and ad-hoc HR reports dashboards and performance/service-level reports as per governance and compliance standards.
Support regulatory statutory and customer-specific reporting requirements.

4) Process & Compliance
Ensure HR operations adhere to company policy data privacy standards and local statutory requirements.
Collaborate with internal and external stakeholders (Payroll Benefits IT Audit teams) to resolve issues and streamline processes.
Participate in HR system enhancement projects testing and documentation updates.
Support continuous improvement initiatives to enhance automation efficiency and employee experience.
Qualifications we seek in you!
Minimum Qualification
Bachelors degree in Human Resources Business Administration or related field.
Progressive experience in HR Operations or Shared Services.
Experience working in a global or multi-country HR environment preferred.
Exposure to Transition of a new HRO process
Hands-on experience with HRIS / ATS systems (e.g. Workday ServiceNow Taleo SuccessFactors Oracle).
Excellent Excel and reporting skills; experience with dashboards and data validation.
Should have exposure in supporting US Region.
Strong attention to detail accuracy and confidentiality.
Effective communication and coordination skills with stakeholders at all levels.
Analytical mindset with the ability to interpret data and trends.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.