King CountyMetro Transits Rail Division is seeking a detail-oriented and highly organized Project Program Manager I (PPM I) to join our Internal Communications & Engagement Team. This role is ideal for an entry level communications professional with a passion for equity inclusion and employee engagement. The successful candidate will support internal messaging efforts manage digital communications infrastructure and help coordinate employee engagement events across multiple operational sites.
As a PPM I with the Directors Office this role will develop and deliver clear engaging internal communications using plain language. Under the supervision and guidance of the Communications PPM IV they will maintain gather data for budget proposals and maintain digital message boards across multiple facilities using the YoDeck platform. They will coordinate installation maintenance and expansion of digital messaging screens including vendor coordination.
This will be the primary technical support person for hybrid and in-person employee meetings including A/V setup across multiple locations. This person will collaborate with members of the Internal Communications team other Rail Directors Office project teams and Rails extended management team to ensure consistent messaging and alignment. They will provide some support for SharePoint site setup and navigation for internal content sharing and assist with digital media platforms. Most importantly this person will engage with the diverse workforce in the Rail division and contribute to a culture of belonging equity and inclusion.About King County Metro Transit
King County Metro Transit is a regional leader in helping people move quickly throughout the region reducing commuter stress greening the environment and radically improving urban air quality by providing comfortable effective transit services for the thousands of commuters and other residents of King County Washington. Working for Metro means working for a leader in this public transportation industry. Metro was named Outstanding Public Transportation System of 2018 by APTA the American Public Transportation Association.
About Link Light Rail
King County Metro is the exclusive partner and operations and maintenance provider to Sound Transits Link Light Rail system. Light Rail is the backbone of Puget Sounds mobility future. With fast frequent reliable connections the system is poised for significant expansion during this decade.
As the alignment continues to grow it will influence and inform Metros investments of resources well into the order to strategically and effectively manage such a significant accelerated rate of growth the Division Directors Office has established the following strategic priorities to address what matters most:
Meet our obligation to Sound Transit and the region through effective expansion of staff who operate and maintain the light rail system
Build a culture of care belonging and inclusion where all employees can thrive
Ensure safe and high-quality operations for employees and customers
Strengthen partnerships with Sound Transit (Link) & Seattle Dept. of Transportation (Streetcar)
King County is a vibrant community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures. Together were changing the way government delivers service and winning national recognition as a model of excellence. We continue to build on an enduring legacy of shared values of equity and social justice employee engagement innovative thinking and continuous improvement.
With this commitment King County has adopted a pro-equity agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents regardless of their race or income. All these qualities make this King County one of the nations best places to live work and play.
As a ProjectProgram Manager I within the Rail Divisions Directors Office teamyou will support the Directors Office in advancing the Rail Divisions strategic priorities of fostering a culture of care effectively expanding operations ensuring a safe and effective operating environment and strengthening partnerships by:
We are looking for candidates who possess these minimum qualifications:
Familiarity with Microsoft Office including SharePoint Excel Word and Teams.
Skilled in troubleshooting technical hardware and A/V setups.
Enthusiasm for supporting employees within King County Metro and specifically the Rail Division.
Experience with or willingness to learn project management tools and strategies.
Experience or willingness to learn approaches to planning events. This includes drafting budgets developing written documents to track priorities and action items and facilitating events.
Comfortability leading discussions with employees from across the Division.
Flexibility to shift priorities as needed.
Willingness to work in a collaborative team environment.
Experience in both written and oral communication.
Possesses problem-solving skills and is open to trying new approaches to solve problems.
Willingness to perform other duties as assigned.
Beginner or intermediate experience with Canva or Adobe Creative Suite.
Strong written and verbal communication skills with the ability to translate complex information into plain talk.
Highly organized with the ability to manage multiple priorities and deadlines.
Demonstrated experience in internal communications or employee engagement.
Possesses problem-solving skills and is open to trying new approaches to solve problems.
Comfortable working independently and collaboratively in a fast-paced environment.
Passionate about equity social justice and inclusive communication practices.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or if you have questions please contact the recruiter listed on this job announcement.
Application and Selection Process
Applicants will be evaluated only on their application and responses to the supplemental questions. As such please ensure that your application and responses to the supplemental questions are detailed and complete as it will be used to screen for qualifications competitiveness clarity and written communication skills; your application should be updated with accurate contact information and relevant work experience with all duties dates of employment and reasons for leaving explained clearly.
Note:Any attachments that are submitted (resumes cover letters or other non-required documents) will not be reviewed as part of the evaluation process.
The most competitive candidates may be invited to participate in one or more interviews. Final offers will be contingent upon successful completion of reference checks which may include an internal employee personnel file review.
Employees may be provided with a Sound Transit-issued laptop and must maintain a remote workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the departments hybrid environment.
Union Representation:Required Experience:
Manager