Director, Digital Technology Operations

Position Title: Director Digital Technology Operations

Position Type: Regular - Full-Time

Requisition ID:39662

At McCain we believe in meaningful technology using digital technology not just for innovation but to make a difference globally. Join a team where innovation drives purpose and technology shapes the future. This is your chance to develop sought-after expertise work on exciting high-impact projects and create solutions that truly make a difference. If youre ready to push boundaries tackle purposeful challenges and build a career that matters we want you on our team.

In every role McCainers are ambitious curious and passionate about creating exceptional work experiences - together. With a customer-first mindset we make doing business with McCain easy.

About the role.

Reporting to the VP Digital Technology Strategy and Transformation the Director Digital Technology Operations serves as a critical operational partner to the Chief Technology Information Officer ensuring the smooth running of the digital technology function. This is a pivotal role at the heart of our digital transformation journey. Ideal for professionals with a consulting advisory or transformation leadership background.

This highly visible role combines direct operational support executive-level communication and the ability to lead special projects that deliver business value. The position is ideal for a detail-oriented action-driven individual who excels at coordinating complex activities preparing high-quality executive documents and advancing strategic priorities through practical execution.

As a highly visible individual contributor you will steer high-impact projects craft executive communications and ensure operational continuity across digital programs making a measurable difference on strategic initiatives and board-level priorities.

What youll be doing.

Executive Communications & Reporting

• Develop and deliver high-quality executive-level materials: Board presentations strategic updates business case summaries and progress reports.
• Translate complex ideas into clear compelling narratives and data visualizations for senior audiences.

Special Projects & Strategic Initiatives

• Design launch and execute critical time-bound projectsranging from digital transformation accelerators to long-term process improvement initiatives.
• Set project direction frame issues coordinate cross-functional teams and drive projects to successful outcomes.

Operational and Leadership Team Support

• Ensure day-to-day operational excellence for the digital technology leadership team by proactively addressing issues streamlining workflows and enabling agile decision making.
• Prepare for and facilitate leadership meetings strategic workshops and executive offsitesincluding agenda design materials development and action tracking.

Stakeholder Engagement & Relationship Building

• Foster transparent collaborative relationships across business units technology teams and external partners.
• Serve as a central point for alignment communication and escalationbalancing strategic goals with practical realities.

Process & Performance Improvement

• Identify operational bottlenecks and recommend pragmatic solutions to enhance productivity service quality and end-user experience.
• Lead ongoing reviews of KPIs and develop proposals for targeted enhancements.

What youll need to be successful.

• Bachelors degree required; advanced degree (e.g. MBA or relevant Masters) strongly preferred.
• 10 years experience in management consulting (Big 4 strategy consultancies or boutique advisory) corporate strategy or chief of staff operations within a large matrixed organization.
• Demonstrated success delivering executive communications board-level analysis or strategic project workstreams.
• Strong excel and PowerPoint skills; proven ability to synthesize data and deliver high-impact presentations.
• Experience working with senior stakeholders and managing multiple competing priorities under tight deadlines.
• Outstanding written/verbal communication analytical and stakeholder engagement skills.
• Intellectual curiosity delivery focus and a collaborative style are essential.
• Previous exposure to digital/IT supply chain or consumer goods environments an advantage.

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

About McCain.
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

Leadership principles.
At McCain our leadership principles guide how we engage with customers collaborate as a team and achieve success. We focus on understanding customer needs driving innovation empowering people and taking ownership to clear obstacles and deliver results.

The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust empowering us to bring out the best in one another. Here youll find opportunities to learn grow and thrive. Join us and experience why were better together.

Our purpose is grounded in building meaningful relationships. Were big believers in the power of working together in personit helps us stay connected collaborate more effectively and grow as a team. At the same time we recognize the importance of flexibility. Most office-based roles follow a hybrid model with the option to work remotely two days a week. There may be exceptions depending on the role and location so we encourage you to speak with your recruiter for more details.

#LI-McCain2025

Compensation Package:$165000.00 -$220000.00. CAD annually Bonus eligibility Long-term incentive eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience skill set education and training and other organizational needs.

Benefits:At McCain were on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do every day. We understand and appreciate that each persons needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligiblefor the following benefits: health coverage (medical dental vision prescription drug) retirement savings benefits and leave support including medical family and bereavement. Well-being programsinclude vacation and holidays company-supported volunteering time and mental health resources. Coverages are aligned with country provincial and state governing plans and can vary by work level location and nature of the role. Additional benefit detail available during the application process.

Your well-being matters to us and were here to provide you with the necessary resourcesto support you in being your best self at work - and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity resilience and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard torace religion color national origin sex age veteran status disability or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) pleaselet us knowand we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us you agree that this will be handled in accordance withMcCains Global Privacy PolicyandGlobal Employee Privacy Policy as applicable. You can understand how your personal information is being handledhere.

Job Family:Information Technology
Location(s):CA - Canada : Ontario : Toronto

Company:McCain Foods (Canada)