Public Communication Specialist II

Colorado Springs, CO - USA

Hourly Salary: $ 31 - 38

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Description / Position Overview

Social Media & Digital Content Manager (Public Communication Specialist II)

About the Job:In this position you will lead the Citys digital content strategy and execute comprehensive high quality and engaging content through various social media platforms. You must have a passion for engaging online audiences and the know-how to creatively reach a wide audience through a variety of channels. Experience creating impactful social media content and memorable campaigns is a must. We are looking for a person with the ability to tell stories and find ways to make government messages exciting and relatable transforming the ordinary into the extraordinary.

Job Type: Full Time

Work Location: City Administration Building 30 S Nevada Ave Colorado Springs CO 80906

Learn more about the department: aSocial Media & Digital Content Manager (Public Communication Specialist II) you will:

Manage the City of Colorado Springs primary social media accounts: @CityofCOS @MayorofCOS and @OlympicCity USA Develop and maintain a specific persona for each account and platform
Design and implement an overall social media strategy to align with the goals of the mayor City administration and City departments and communicate effectively to all residents and stakeholders
Generate edit publish and share engaging content daily across multiple platforms
Assist City departments with managing accounts on various social media platforms including but not limited to Facebook X LinkedIn Instagram TikTok YouTube and Nextdoor
Manage the Citys interactions with residents through social media and communicate with followers by monitoring comments and responding to queries with accurate information in a timely and courteous manner
Analyze communication needs and develop strategic digital campaigns for specific City departments
Promote City programs and services using videos photos infographics or text posts on social media platforms
Plan and create compelling social media content and digital campaigns to build community and trust in government
Maintain the Citys social media policy accessibility guidelines and best practices and conduct training for City social media admins on these practices
Provide 24-hour on-call assistance approximately one week per month and communicate to the public in crisis situations

We are looking for candidates who demonstrate:
Knowledge of:

Modern office technology especially Microsoft Office suite
Public relations and crisis communications best practices
Social media platforms and latest trends
Content creation tools for videos photos and graphics

Ability to:

Provide excellent organizational and customer service skills
Analyze problems identify alternative solutions and make recommendations
Excel in a fast-paced environment
Establish and maintain effective working relationships
Communicate clearly and concisely orally and in writing to various levels of stakeholders
Prioritize organize and manage multiple projects from a variety of different departments
Evaluate and resolve complex issue

Minimum Qualifications

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience and each year of additional relevant work experience as equivalent to each year of required education.

Bachelors degree from an accredited college or university with major coursework in a related area of study.
Three year of full-time professional experience in a related field.

Preferred Qualifications

The following qualifications are not required but they are considered desirable. If you possess any of the preferred qualifications please include specific details in your application. This information may be used to identify a top group of applicants.

A minimum of two (2) years experience managing multiple social and digital channels for a government non-profit media or business

Additional Information

Please contact Katie McLaughlin at for any questions about this position.

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees unique individual qualities and fosters an inclusive environment where people want to be.

The City of Colorado Springs offers additional compensation depending on the position area of assignment and specific job assignments including shift differential pay differential acting or lead special assignment hazard pay longevity cell phone allowance uniform allowance relocation awards standby call out compensatory time off tuition overtime extra duty incentive holiday premium proficiency and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities knowledge skills and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1 H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

Please visit theCity of Colorado Springs Careers pageand review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

Completing your application in full including the entire work experience section will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

Applicants may redact information from their resumes certifications transcripts or any other additional application materials that identify the applicants age date of birth or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page

Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes you may submit another application prior to the positions closing date and time listed in the job posting. HR will review the last application you submit for a position.

The Citys job classifications including physical demands and descriptions can be found on theColorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

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Required Experience:

Description / Position OverviewSocial Media & Digital Content Manager (Public Communication Specialist II)About the Job:In this position you will lead the Citys digital content strategy and execute comprehensive high quality and engaging content through various social media platforms. You must have ...