Technical Documentation Specialist Morrisville NC
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Job Location:
Morrisville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Technical Documentation is extremely important in the highly regulated medical device industry. Ascom must ensure to comply with all requirements on distribution collection storage and maintenance of product documentation. Within this context the Technical Documentation Specialist develops prepares and/or maintains documentation for users and service engineers systems operation and other technical stakeholders. He/she is also responsible for research and review as well as collecting available technical information to be integrated into documentation. This is a hybrid position.
Key Tasks and Responsibilities
Responsible for writing distribution collection storage and maintenance of documentation required for products and offerings at Ascom
As a technical writer produce high-quality technical documents e.g. data sheets installation and configuration instructions user manuals and system documentation
Ensure regulatory and quality requirements on Instructions for use are met
Maintain Ascoms document publishing platform
Lead reviews of documentation and ensure regular updates and accuracy of content; revise outdated documents
Collaborate with product managers engineers project managers and technical support teams to collect necessary information to create and update product documentation
User documentation design consistency and implementation according to operational and quality guidelines to include functionality readability conciseness cost and development time.
Provide training coaching and feedback to contractors and new employees working with user documentation
Requirements Qualifications and Work Experience
Bachelors degree in information design or related area or having achieved equivalent competence through experience
3- 5 years working experience Skills and competencies Knowledgeable about Ascom products portfolio
Excellent interpersonal skills and collaborating skills
Excellent written communication skills in English
General text layout text design and graphical skills Organizing skills: ability to plan and coordinate with others
Ability to organize self and manage priorities Personal Qualities
Strong drive and commitment curious with a passion for technical com
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
We are a subsidiary of ASEC Company For Mining, a prominent leader in the Egyptian market in the domain of geology and mining for over 25 years. ACCM started its production operations in 2009, with a vision of progressive successes in the field of industrial minerals where we are prom ... View more
