Technical Campaign Manager

MW Partners is currently seeking a Technical Campaign Manager to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

System Transition & Technical Ownership

• Own and manage the migration between two bespoke campaign management systems including onboarding and operationalizing Adobe Journey Optimizer.

• Maintain technical integrity of campaign workflows including JIRA processes Kanban/Agile boards and Confluence documentation.

• Demonstrate a fundamental understanding of web technologies (DNS cookies CDNs) and browser debugging tools.

• Schedule campaign launches in internal systems and be the final round of QA to ensure all components of webpages are managed including promotional activity localized content and dynamic elements.

Campaign Execution

• Plan execute and monitor digital campaigns across global markets.

• Partner with Web Production Product Engineering Product Management Data Engineering and Design teams to deliver localized experiences.

• Scale live tests and experiences to full worldwide launches to drive critical business KPIs.

Program & Project Management

• Maintain long-term program roadmaps and launch calendars so team members have visibility into experience tests global market expansions and execution blockers.

• Lead stand-ups and cross-functional meetings across time zones.

• Drive alignment clear roadblocks and ensure timely delivery of campaigns while escalating to leadership as needed.

Documentation & Reporting

• Maintain clear and accurate documentation for campaigns including roadmaps launch communications and Customer Care briefings.

• Provide reporting and insights to leadership and stakeholders.

Requirements:

• Bachelors degree.
• 5 7 years in digital marketing campaign management or similar roles within SaaS or tech-centric environments. Tech start-up experience a plus
• Proficiency in JIRA (ticket creation Kanban/Agile boards dashboards) and Confluence (content authoring with macros).
• Basic understanding of Agile processes (e.g. sprint planning story points backlog grooming). You are comfortable communicating with program management resources on other teams to ensure alignment.
• Familiarity with using internal lightweight tools that are web-based (e.g. React).
• Strong Microsoft Office 365 skills especially Excel (e.g. filters conditional formatting VLOOKUPs). Familiarity with SharePoint Microsoft Loop Power Apps and Power BI a plus.
• Experience with Adobe Journey Optimizer
• Code Literacy: Able to read understand and troubleshoot code in Python Java and JavaScript to diagnose issues validate logic and collaborate effectively with engineers.
• Light Scripting & Automation: Comfortable creating and modifying simple scripts (e.g. data transformations file processing API interactions) using Python/JavaScript.
• API Integration: Experience working with REST APIs (e.g. Atlassian Jira API) for data retrieval updates and workflow automation.
• AI-Assisted Development: Proficient in leveraging ChatGPT Microsoft Copilot and similar AI coding tools to accelerate scripting debugging and automation tasks.
• Data Handling: Ability to work with JSON CSV and other common data formats for campaign operations and reporting workflows.
• Technical Problem Solving: Strong aptitude for debugging log analysis and partnering with engineering to resolve campaign and integration issues.
• Highly organized detail-oriented and comfortable in a fast-paced environment.
• Strong project management and stakeholder communication skills.
• Ability to collaborate synchronously and asynchronously with global teams and adapt to cultural nuances.
• Slack power user with experience using bots/integrations for productivity.

For a confidential discussion or to find out more contact Indu Sri Lakavath on or apply now.