Implementation Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Black Duck Software Inc. helps organizations build secure high-quality software minimizing risks while maximizing speed and productivity. Black Duck a recognized pioneer in application security provides SAST SCA and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code open source components and application behavior. With a combination of industry-leading tools services and expertise only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Are you interested in joining a fast-growing organization in the application security space which is in the top spot of Gartners Magic Quadrant for application security Are you a technologist who wants to make a massive impact on Customers and help them develop high-quality secure software faster We want to speak to you!
Black Duck seeks an experienced leader to help manage our Implementation and Services Team and help drive customer onboarding and adoption. Were looking for someone to help us take our business to the next level of excellence in delivery and customer delight!
The Team
The Black Duck Technical Services team is dedicated to supporting our customers in developing their AppSec vision and achieving their goals quickly. We accomplish this through the delivery of exemplary product implementations and adoption-focused services that are tailored to their specific needs. Our services are designed to help customers of all sizes and types from Startups to global organizations build secure high-quality software faster and maximize the value of their Black Duck tools.
A Day in Your Life
In this role as a manager youll:
- Guide and grow Technical Services teams to surpass goals in project execution and client satisfaction.
- Set up and uphold Black Duck delivery standards practices and tools among internal and partner teams for reliable top-quality outcomes.
- Oversee resource allocation plan team capacity and optimise use across both internal staff and partners including hiring and integrating partner personnel.
- Prepare evaluate and approve statements of work change orders and proposals while ensuring accurate forecasts and steady revenue streams.
- Promote technical excellence by keeping up to date with advancements in Black Duck Products.
- Foster strong partnerships with regional teams for effective project planning and implementation.
- Track project progress address issues as they arise and maintain open communication between clients teams and leadership.
- Offer guidance mentorship and career advancement opportunities to help team members perform at their best.
- Add to thought leadership efforts and deliver presentations to customers acting as a trusted consultant to clients.
Youll have:
- Deep understanding of the application the DevOps and Application.
- Experience Leading and growing teams.
- Experience with mixed onshore/offshore delivery models.
- Experience leading teams providing services different regions around the globe.
- Ability to the gracefully navigate cultural differences.
- Experience with Continuous Integration and DevOps tools.
- Proven experience handling intricate projects involving multiple stakeholders and maintaining successful partnerships.
- Proven strategic thinking in business product and technical contexts
- A demonstrated technical aptitude sharp consulting instincts and a passion for delivering ground-breaking solutions for top-tier technology companies.
- Rock-solid analytical skills conceptual ability and creativity.
- The talent to work with connect to and influence customers to transform processes to utilize new technologies.
- The ability to travel up to 20% of time as the job requires.
You May Have:
- A track record of delivering professional services and technical account management for complex security products.
- A background in software development ideally with experience with dominant programming language.
- Security certification such as CEH CISSP or CSSLP.
- Experience with security testing and network protocols.
Your Education:
- Bachelors degree in computer science engineering or another scientific degree (Masters Degree or equivalent Experience preferred).
For more information go to .
Black Duck considers all applicants for employment without regard to race color religion sex gender preference national origin age disability or status as a Covered Veteran in accordance with federal addition Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Required Experience:
Manager
Key Skills
- Business Development
- Project Timelines
- Business Process
- Customer Service
- Client Expectations
- Account Management
- Salesforce
- Client Relationships
- Project Management
- ERP
- Java
- Client Service
- Consultants
- Management System
- Procedures
About Company
Build high-quality, secure software with application security testing tools and services from Black Duck. We are a Gartner Magic Quadrant Leader in AppSec.
