Senior Business Support Analyst

Job Description

The Controllers Office provides financial solutions to a comprehensive research institution operating in a complex and highly regulated environment. With a strong focus on technology efficiency and collaboration this Finance division helps lead the continued evolution of administrative operations that best support Virginia Techs world-class faculty researchers and students. Be the solution. Join the evolution.

As a Senior Business Support Analyst within the General Accounting team this position supports the universitys central accounting operations by assisting with fund setup and maintenance in Banner Finance addressing departmental inquiries and contributing to continuous process improvement projects. The analyst will serve as a flexible resource for the General Accounting Manager and the broader teamhelping to troubleshoot complex accounting issues provide functional support for business systems and ensure compliance with university policies and internal controls.

This position is classified as restricted meaning continued employment is dependent on available funding.

Key responsibilities include:
Assist with the establishment maintenance and documentation of fund setups in Banner Finance and related systems.
Independently prepare and process correcting journal vouchers to ensure accurate accounting and compliance with GAAP and university policy.
Serve as a point of contact for campus departments to troubleshoot accounting fund and system issues; interpret policies and procedures related to accounting operations.
Support business process improvement initiatives by documenting workflows identifying efficiencies and participating in testing related to Banner Finance and related applications.
Monitor and respond to inquiries received through general accounting support inboxes providing clear and accurate customer service.
Develop and maintain internal procedures checklists and reference materials to promote consistent business practices across the university.
Assist with special projects reconciliations reporting requests and audit support as assigned by the General Accounting Manager.
Participate in system testing upgrades and data validation to ensure reliable accounting and reporting functionality.
Collaborate with other accounting and business units (e.g. Payroll Accounts Payable Bursar Sponsored Programs) to ensure alignment and accuracy in financial operations.

Reasons to apply:
Tuition benefits to support your development and learning
Engagement in personal professional and community outreach activities
Formal employee award and recognition program
Experiential learning and professional growth opportunities
Generous leave with paid holidays and personal days annually including university closure for winter break
Comprehensive and affordable health benefits
Worklife balance with potential for hybrid work flexibility
Supportive and friendly team in a professional work environment
Paid continuing professional education
Bonus payments for professional certifications and completing accredited degree programs

Required Qualifications

Bachelors degree in Accounting Finance Business Administration or a related field and/or relevant experience.
Demonstrated experience in accounting operations fund accounting or financial systems support.
Experience interpreting and applying generally accepted accounting principles (GAAP) in an automated financial system environment.
Experience analyzing data reconciling financial records and preparing reports for management or audit purposes.
Working knowledge of Enterprise Resource Planning (ERP) systems such as Banner Finance or similar.
Strong analytical problem-solving and organizational skills.
Proficiency with Microsoft Excel Word and other data query or reporting tools (e.g. MicroStrategy Access or SQL).
Excellent interpersonal and written communication skills with an emphasis on customer service.
Ability to work independently and collaboratively in a dynamic team-oriented environment.

Preferred Qualifications

Masters degree in Accounting Business or a related field.
Certified Public Accountant (CPA) license or progress toward certification.
Experience working in higher education or another large decentralized organization.
Experience supporting system implementations testing or financial process automation initiatives.
Familiarity with Virginia Tech financial systems and policies.

Pay Band

4

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Restricted

Salary Information

Salary range of $50000 - $60000

Hours per week

40

Review Date

1/5/2026

Additional Information

This position may beprominently onsite during the training/onboarding period then may be eligible for a hybrid work arrangement of 3 days on site 2 days remote.

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.