Workplace Concierge

Make a meaningful difference with us

Were looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

Be the welcoming face of our organisation and the go-to person for creating a smooth safe and positive workplace experience.

As a Workplace Concierge you will lead reception assist with facilities support meetings and events and ensure everything runs seamlessly behind the scenes. Working closely with our Workplace Manager and teams youll help deliver an organised service-focused environment that supports productivity wellbeing and a great culture.

Please note this position is Full Time Permanent on site at our Brisbane CBD head office conveniently located right by Central train station.

Your part in our UnitingCare team:

• Welcome staff and visitors as the first point of contact ensuring a professional and friendly experience.

• Provide concierge-style support including visitor sign-in meeting assistance and general enquiries.

• Maintain tidy safe and functional office spaces including reception meeting rooms kitchens and wellness areas.

• Conduct daily floor checks and escalate maintenance or safety issues.

• Help coordinate building maintenance and track completion.

• Monitor and replenish office and kitchen supplies ensuring cost-effective usage.

• Manage registers for access cards keys lockers and other workplace assets.

• Set up meeting rooms with AV technology seating materials and catering as .

• Support Board and Executive meetings and assist with internal events and cultural activities.

• Coordinate onboarding and offboarding processes for workplace access technology setup and asset collection.

• Use workplace systems confidently and assist with basic AV troubleshooting.

• Process invoices and purchase orders accurately in line with policy.

• Support WHS practices including hazard reporting emergency response and evacuation drills.

• Liaise with building management security cleaners and contractors to ensure smooth operations.

• Act as backup for the Workplace Manager and provide general administration and reporting as needed.

What makes a difference for us

• Confidence to satisfy the relevant probity checks required by legislation or policies. This may includeaNationally Coordinated Police Check Right to Work in Australia

• 3 years experience in reception office administration or facilities coordination

• Strong customer service and communication skills

• Ability to manage workplace operations and onboarding/offboarding processes

• Highly organised with attention to detail and ability to multitask

• Reliable discreet and able to handle confidential information

• Proficient in Microsoft Office and quick to learn new systems

• Experience with D365 for invoicing and Gallagher card systems

• Knowledge of workplace safety and compliance

• Comfortable supporting events executive meetings and AV/IT setups

• Proactive and able to contribute to process improvements