Diary Officer

We are currently looking for a Diary Officer to join our Private Office Function within the Enablement group.

This is a full-time opportunity on a permanent basis. The role will be based in 10 South Colonnade Canary Wharf London E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.

Who are we

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices underpinned by science and research.

The Private Office sits within the Enablement Group at the MHRA and plays a key role in supporting the Agencys senior leadership. It works closely with internal governance teams to enable the smooth operation of the Agency by supporting the Board Executive Committee and other expert and independent bodies. The team also contributes to corporate governance risk management and assurance ensuring the Agency operates with transparency efficiency and effectiveness.

The Private Office plays a central role in supporting the Chief Executive in leading the Agency. It manages high-level correspondence prepares for meetings coordinates briefings and ensures clear and effective communication between the CEO and both internal and external stakeholders. By enabling timely accurate and strategically aligned information flow the Private Office underpins effective leadership and decision-making at the highest level.

As a small high-performing team the Private Office also ensures professional high-quality engagement with key stakeholders including ministers MPs industry leaders and the public. Operating at the heart of the Agency it is a fast-paced and dynamic environment responding to shifting priorities and working closely with senior colleagues across the organisation.

Whats the role

This is a pivotal high-impact role at the very heart of the Agency demanding an exceptional individual with outstanding diary management and executive support capabilities. The Diary Officer will be the trusted gatekeeper to the Chief Executive expertly navigating a packed and fast-moving schedule coordinating competing priorities and ensuring every minute of the CEOs time delivers maximum strategic value. We are looking for a consummate professional who thrives under pressure excels at managing complexity and brings sharp judgement first-class organisational skills and excellent attention to detail to one of the most visible roles in the organisation.

This is an exciting opportunity to contribute to the evolution of the Private Office at a time of strategic change offering strong potential for personal and professional growth.

Key responsibilities:

• Strategic Diary Management: Proactively manage the Chief Executives diary by liaising with internal and external stakeholders making high-quality scheduling decisions that reflect the CEOs strategic priorities and time constraints.

• Briefing and Meeting Preparation: Coordinate collate and quality-assure briefing packs and related documentation for all CEO engagements to ensure they are fully informed and prepared for every meeting and event.

• Travel and Itinerary Planning: Arrange travel logistics and itineraries for engagements ensuring reliability value for money and minimal disruption to the CEOs schedule.

• Support to Private Office: Provide wider administrative and diary support across the Executive Office including collaboration with the Chairs Office contribution to Board operations and ongoing improvement of systems and processes.

Who are we looking for

Oursuccessful candidatewill demonstrate the following.

• Exceptional Organisational and Planning Skills: Proven ability to manage multiple priorities and live issues simultaneously ensuring the right people information and preparation are in place for every engagement.

• Outstanding Communication and Stakeholder Management: Skilled in building strong relationships with senior internal and external stakeholders acting as a professional and authoritative representative of the Chief Executive.

• Resilience and Flexibility Under Pressure: Demonstrates composure agility and decision-making ability in high-pressure environments often reacting to shifting priorities with speed and confidence.

• Attention to Detail and Professionalism: Maintains meticulous standards of accuracy quality and discretion when handling sensitive information documentation and scheduling matters.

• Experience Supporting Senior Leaders: A track record of successfully supporting C-suite or executive-level leaders in fast-paced and complex organisations with the judgement to act on their behalf and protect their time effectively.

Person Specification:

Method of assessment:AApplication TTest IInterview PPresentation

Behaviour Criteria:

• Seeing the Big Picture (A I)

• Delivering at Pace (A I)

Experience Criteria:

• Experience of working in a Private Office or the office of the CEO(A I)

Technical Criteria:

• Strong Microsoft Office knowledge particularly using applications for effective communication in face-to-face and virtual environments with a keen eye for the quality. (A I T)

Strengths Criteria

• Challenger (I)

• Efficient (I)

If you would like to find out more about this fantastic opportunity please read our Job Description and Person Specification!

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The selection process:

We use the Civil Service Success Profiles to assess our candidatesfind out more here.

• Online application form including questions based on theBehaviour Experience and Technical Success Profiles.Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind and our Hiring Managers will not be able to access your CV when reviewing your application.

• Test further information will be supplied when you reach this stage

• Interview which can include questions based on theBehaviour Experience Technical and Strengths Success Profiles.

In the instance that we receive a high number of applications we will hold an initial sift based on the lead criteria of candidates demonstratingexperience of working in a Private Office or the office of the CEO.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.

If you require any disability related adjustments at any point during the process please contact as soon as possible.

Closing date: 24^th December 2025

Shortlisting date: from 29^th December 2025

Interview date: from 12^th January 2026

If you need assistance applying for this role or have any other questionsplease contact

Candidates will be subject to UK immigration requirements as well as Civil Service nationality information on whether you are able to apply is availablehere.

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must completebasic personnel security standard checks.

Certain roles within the MHRA will require post holders to have vaccinations and in some circumstances routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens

• Maintenance roles particularly those required to work in laboratory settings

• Roles that involve visiting other establishments where vaccination is required

• Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes including Tax-Free Childcare. Determine your eligibilityhere.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries please contact.

In accordance with the Civil Service Commissioners Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basis ofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should firstly contact Florentina OleylamiHead of Talent Acquisition.

If you are not satisfied with the response you receive you can contact the Civil Service Commission at:

Civil Service Commission

Room G/8

1Horse Guards Road

London

SW1A 2HQ