F&B Administrative Executive

Administrative & Office Support
        Manage the daily administrative functions of the F&B office ensuring smooth workflow and timely completion of tasks.
        Draft prepare and manage correspondence presentations memos and official communications for the EAM F&B.
        Maintain departmental records contracts permits attendance and confidential documents in a structured and secure manner.
        Coordinate and maintain the F&B calendar including meetings walkthroughs training schedules and departmental events.

Operational Coordination
        Provide administrative support for restaurants bars banquets and in-room dining operations when required.
        Assist in preparing event orders (BEOs) F&B promotional plans menu updates and operational reports.
        Consolidate daily/weekly/monthly F&B reports including revenue summaries guest feedback analytics and financial trackers.
        Ensure smooth communication between F&B outlets Culinary Finance HR and other support departments.

Guest & Stakeholder Liaison
        Support communication with guests vendors and partners on behalf of the F&B leadership when required.
        Assist in guest recognition programs feedback follow-ups and creating personalised F&B experiences.
        Track VIP movements and ensure alignment with operational teams for enhanced guest experience.

Financial & Procurement Support
        Assist with F&B budget preparation department expenses purchase requests LPO follow-ups and cost tracking.
        Maintain an updated tracker of F&B inventory amenities operating supplies and promotional materials.
        Coordinate with finance for invoice processing vendor payments and compliance.

People & Training Coordination
        Support scheduling training documentation departmental onboarding and HR coordination.
        Maintain attendance records leave planning grooming audits and performance review documentation.
        Help organize team events recognition programs and internal communication initiatives.

Brand Standards & Compliance
        Ensure adherence to Accor & Fairmont brand standards service guidelines and safety protocols.
        Maintain updated SOP libraries audit checklists LQA requirements and mystery audit action plans.
        Assist with sustainability initiatives hygiene audits and corporate reporting requirements.

Additional Information :

Minimum 5 years of F&B administrative experience in a luxury hotel environment.
        Strong understanding of food & beverage operations service flows and guest expectations.
        Excellent communication skillswritten and verbal.
        Advanced proficiency in MS Office Excel analytics PowerPoint and hospitality tech systems (Micros SevenRooms Birchstreet ADACO etc.).
        High level of discretion professionalism and ability to multitask under pressure.
        Strong attention to detail proactive mindset and exceptional organizational ability.

Remote Work :

No

Employment Type :

Full-time