Assistant Director of Housekeeping
Share
Job Location:
Long Beach, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
- Oversee daily housekeeping operations to ensure service standards across guest rooms public areas and back-of-house spaces.
- Maintain cleanliness and presentation standards in alignment with LQA and Fairmont brand requirements.
- Monitor labor costs optimize scheduling and drive departmental productivity.
- Collaborate with Engineering on preventative maintenance programs.
- Manage inventory of supplies chemicals and linen; ensure timely ordering and cost control.
- Lead by example in delivering professional personalized service and coach the team to do the same.
- Deliver professional friendly and engaging service.
- Address guest concerns promptly with effective follow-up.
- Review guest feedback recognize successes and implement improvements.
- Assist in preparing and managing departmental budgets and monthly forecasts.
- Ensure fiscal responsibility in all expenditures.
- Oversee ordering and inventory of uniforms.
- Execute labor standards and productivity targets.
- Lead recruitment for housekeeping team members.
- Coach train and develop colleagues to achieve operational and service excellence.
- Promote employee engagement and a positive work environment.
- Support development and implementation of SOPs and training programs to enhance guest satisfaction and compliance.
- Maintain a safe work environment and ensure adherence to all safety and sanitation policies.
- Follow departmental policies and procedures consistently.
- Attend scheduled departmental meetings.
- Perform additional tasks as assigned by the Director of Housekeeping.
- Coordinate with outside contractors as needed.
- Ensure resources tools and equipmentincluding linenare readily available.
- Maintain clear communication with managers and colleagues and foster effective relationships with supporting departments.
Qualifications :
- Previously demonstrated leadership skills supporting an environment of colleague growth and development interdepartmental teamwork and exceptional customer service
- Proven record to coordinate a large department to make gains towards targeted GSI GOP EEI results
- Must be a creative and effective leader and team player possessing a high degree of professionalism energy and determination
- Ability to analyze data and trends and create strategies for improvement
- Strong administration and organizational skills are required
- Results oriented with the ability to adapt to the challenges of a continually evolving workforce while remaining flexible and working under pressure
- Previous experience managing in a union hotel
- Self-confident proactive and able to prioritize and make effective decisions
- Ability to build strong relationships interact and influence others at all levels of the organization
Computer literacy a must with a strong knowledge of Microsoft Office applications Outlook Excel and Property Management Systems namely OperaCloud.
Additional Information :
What is in it for you:
- Salary range: USD $ gross per annum
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
