Lead Administrator L2

Warwick - UK

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Location: Warwick(Candidate should be close to this location )

Rate: 350 GBP to candidate

This role requires a voice/telephony engineer with familiarity of supporting MS Teams Voice and Cisco Call Manager infrastructure and the provisioning of users and devices.

Capable of configuring CISCO LAN switches for the purpose of configuring IPT services

Understanding of IP networks addressing systems routing for the purpose of configuring IPT services

Knowledge of various legacy circuit type such as PSTN POTS ISDN30 assignment of number ranges and telco ordering processes

Comprehensive understanding of SIP SBC configuration and troubleshooting

Strong understanding of VoIP protocols (SIP H.323) QoS and VLANs.

Understanding of MS Teams Phone Service provisioning and troubleshooting

Capable of managing service requests and incidents through a Service Now resolver groups

Experience managing telecom and network carriers/supplier delivery and SLAs

Experience operating and troubleshooting call recording platforms such as Verint.

Preferred certifications:

Cisco CCNP Collaboration

Microsoft Certified Teams Voice / Collaboration Communications Systems Engineer

ITIL Foundation

Mandatory Skills: Network Voice Admin .

Experience: 8-10 Years .

Job DescriptionLocation: Warwick(Candidate should be close to this location )Rate: 350 GBP to candidateThis role requires a voice/telephony engineer with familiarity of supporting MS Teams Voice and Cisco Call Manager infrastructure and the provisioning of users and devices. Capable of config...