Field Engineer Networking

If you are a FieldEngineer looking for an opportunity to grow and develop professionally Emerson Power & Water Solutions has an exciting opportunity for you! We are adding a Field Engineer - Networking to our Novi MI team.

You will be part of a team of customer support engineers who can analyze and tackle problems associated with the installation start-up and operation of relatively complex distributed control systems sub-systems and/or specific control equipment at customer locations. You will be in a customer facing position providing expert support for PLCs and or DCS systems. You will also provide direct engineering advisory assistance to the customer and liaison within the company on issues dealing with the equipment or related matters.

At Emerson Power & Water Solutions we help customers in the worlds most crucial industries tackle the challenges of modern life. You are part of the team that drives innovation that makes the world healthier safer smarter and more Power & Water Solutions business focuses on upgrading existing power plant systems with industry leading automation controls and instrumentation to promote sustainability and longevity of our North American power grid.

In this Role Your Responsibilities Will Be:

• Perform a variety of related functions such as on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emphasis on defining problems encountered services.
• Direct the efforts of personnel engaged in installation of control systems sub-systems equipment or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer and liaison within the company on issues dealing with the equipment or related matters
• Cultivate relationships with internal project teams customer project teams and contractors
• Apply your advanced troubleshooting problem-solving decision-making and planning skills.
• Provide hands-on training to our customers on-site or in a factory acceptance test (FAT).
• Develop and maintain good customer relations.
• Participate in the writing review and revision of field/operational manuals based on your hands-on work with these systems.
• Provide support in networking technology including LAN/WAN hardware switches firewalls and routers.

Who you are:
You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

For This Role You Will Need:

• Bachelors degree in engineering computer science or a similar technical curriculum or relevant field engineer experience in lieu of education.
• Understanding of basic networking and computer assembly/troubleshooting experience.
• Understanding of configuration or design of Cisco networks
• Be able to travel up to 70% to meet business travel requirement will be seasonal.
• Legal authorization to work in the United States without sponsorship now or in the future

Preferred Qualifications that Set You Apart:

• A working understanding Ladder Logic SAMA diagrams & P&ID prints
• Experience with DCS/PLC controls
• Experience in the power and water/wastewater treatment industries
• We provide on the job training building on your solid blend of education and experience is a validated path to success.

• CCNP or CCNA preferred