IT Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
Summary
This role of the IT Manager has oversight and manage all IT activities related to Manufacturing operations and Supply Chain at the Hangzhou IDEM plant. This would include application support infrastructure support project delivery and demand prioritization to ensure a plant is operational.
Act as liaison between the plants divisional IT corporate IT and other divisions; assure appropriate alignment of all IT organizations and represent all to our customers and business contacts.
This job function has accountability for complying with the applicable elements of the Divisional Quality Framework and the Divisional Quality Management System (QMS).
Duties and Responsibilities (Key Activities)
- Responsible for the activities related to Manufacturing Information Technology (IT) in the across the Rapid Diagnostic Manufacturing sites. Responsible for the definition development maintenance and operation systems as well as for maintaining the areas technological level up to date conducting studies and implementing new procedures and techniques.
- In conjunction with internal and external business and technology partners lead in setting the Manufacturing IT strategy and vision to meet business objectives.
- Influence and partner with business and support function leaders (Site Director Sr. Director level) to manage and align the IT Portfolio and Site Operations
- The role manages the daily operations and performance of the IT Manufacturing teams
- Provides demand management forecast prioritization and capacity of work in alignment with the business and vendor response to demand.
- Coordinate services projects and plans within domain to ensure priorities are addressed appropriately
- Management of IT Operational staff ensuring appropriate capacity work assignment and performance management
- Management review metrics management and reporting.
- Ensure compliance with Abbott policies procedures and quality requirements including exception reporting and resolution
- Responsible for audit readiness audit findings resolution and Non-Conformance resolution
- Rotating on call to address urgent production issues. Establish on call schedule across the team.
- Responsible for effective incident management problem management and change management of plant applications
- Establish metric/performance reporting; track performance and ensure viability of service levels
- Plan and execute disaster recovery plans
- Define and implement service level reporting
- Own vendor relationship including analyze vendor performance and manage support level changes as needed.
- Provides demand management and prioritization of work in alignment with the business and vendor response to demand
- Assists with the preparation and monitoring of corresponding IT budgets
/ Experience / Skills
Education:
- Minimum 4 year degree and/or 8 years in a comparable role in IT function.
Experience/Skills Required:
- Must have had prior experience with CAPA management Quality System management strong root cause analysis capabilities ability to identify improvement opportunities build business cases and drive improvement projects to resolution as agreed.
- Familiarity with document management practices. Prior experience as a SQA or management of an operational team within an IT project environment.
- Experience with Software Lifecycle management IT Change Management and Controls practices reporting and senior management-level engagement.
- Understanding of infrastructure related frameworks processes and practices (e.g. ITIL GAMP).
- Knowledge of traditional and cloud-based IT Infrastructure platforms / components like Infrastructure as code (IaC) IaaS SaaS PaaS AWS etc.
- Experience managing suppliers and running IT operations
- Project management Experience
- Ability to accomplish results through others particularly by establishing relationships effective controls and monitoring processes
- Experience in root cause analysis and problem resolution skills
- Proven negotiation and influencing skills
- Strong collaboration and partnering skills
- Strong verbal and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms to senior leaders
- Process skills; an understanding of process costs ability to work with vendors and internal IT groups to ensure effective operations and agreed upon service levels
- Demonstrated ability to assess customer/client needs creatively approach solutions decide and influence appropriate courses of action
- Experience of indirect management managing by influence as opposed to positional authority
- Fluency in written and spoken English
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
IT Business Relationship Management
DIVISION:
BTS Business Technology Services
LOCATION:
China > Hangzhou : #198 12th Street Hangzhou Economic & Technological Development Area
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 5 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
Manager
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
