Senior Director Product and Strategy

Senior Director Product & Strategy Associations

Location:Austin TX (Hybrid 3 days/week onsite)

Compensation:Competitive base bonus benefits

Work Authorization Notice: At this time we are unable to provide immigration sponsorship for this position. Candidates must have current unrestricted authorization to work in the country where the role is based.

About Us

Togetherworkis a $250M recurring revenue SaaS business with over 33 software applications serving 12 vertical markets. We exist to help communities organizations and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquartersonSouth Congress in Austin TX we are entering an exciting phase of growth. We work hard and play hard. We love our customers we innovate with purpose and wewontstop untilwevedelighted every client across the diverse ecosystem we serve.

About This Role

Togetherworkis seeking aSenior Director Product & Strategyto lead our Associations sub-vertical through a phase of significant modernization customer stability improvement and platform migration.

This is a high-impact leadership role responsible for the health performance and future direction of the Association products portfolio. The Senior Director will work cross-functionally across Engineering Revenue CX Operations and Finance to drive roadmap execution ensure successful customer migrations and deliver measurable outcomes in growth retention and product quality.

Youlltranslate strategy into disciplined executionproviding clarity governance and collaboration while ensuring that results are visible measured and trending in the right direction. This role is ideal for a product leader who thrives in operational rigor embraces complexity andmaintainsa deep customer-first mindset.

WhatYoullDo

• Lead product migration strategies and execution for Association products ensuring smooth transitions and minimal churn.

• Govern roadmap delivery prioritization and resource allocation to ensure customer stability and continued product modernization.

• Partner with Engineering Revenue and CX to diagnose issues manage risks implement countermeasures andmaintainalignment across teams.

• Support the VP in preparing business cases financial models and proposals for leadership and company-level review.

• Host quarterly customer webinars and publish transparent roadmap and migration updates.

• Represent the product line in monthly and quarterly business reviews (MBRs/QBRs) reporting on performance risks and opportunities.

• Serve as the near-final escalation point for major customer issues driving resolution before ELT involvement.

• Analyzecompetitorand market trends; collaborate with Pricing Strategy to refine packaging andoptimizepositioning.

• Coach and develop Product Managers Product Owners and cross-functional contributors within the Association product organization.

• Promote and modelTogetherworksleadership principles: operational rigor transparency professionalism and accountability.

• Champion responsible use of AI and analytics to improve forecasting decision-making and delivery efficiency.

WhatYoullBring

• 10 years of product management or product leadership experience within SaaS or enterprise software.

• Deep knowledge of association management software or direct experience working with associations trade organizations or professional societies.

• Proven success leading complex platform migrations or large-scale product modernization efforts.

• Demonstrated ability to build refine and scale product management frameworks and processes.

• Strong cross-functional leadership skills with experience partnering across Engineering Revenue CX and Finance.

• Ability to synthesize data root-cause issues and drive disciplined execution in ambiguous or evolving environments.

• Excellent written and verbal communication skills with comfort presenting to internal executives and customer audiences.

• Experience with Salesforce and/or Microsoft Dynamics is a strong plus.

• A mindset rooted in accountability continuous improvement and customer-centricity.

• Willingness to travel 25% for customer visits leadership meetings and migration planning sessions.

Why This Role

Impact:Lead the modernization and stability of a critical product sub-vertical servingassociationcustomers across North America.

Challenge:Manage complex migrations high-stakes customer expectations and multi-team execution requirements.

Ownership:Directly shape roadmap outcomes operational rigor and customer experience across your portfolio.

Collaboration:Work side-by-side with Engineering Revenue CX Operations and executive leadership to deliver company-defining results.

Compensation & Benefits

Base Salary:Competitive

Bonus:Performance-based

Benefits:

• Medical dental and vision insurance options

• 100% employer-paid short/long-term disability

• Basic Life Insurance

• 401(k) with 100% company match up to 4%

• Flexible paid personal/vacation time built on mutual trust and accountability

• 10 sick days annually

• 10 company-paid holidays

• 6 weekspaid parental leave

Inclusion and Diversity

Togetherworkis an Equal Employment Opportunity Employer. We value diverse backgrounds experiences and perspectives. Employment decisions are made without regard to race color religion gender gender identity sexual orientation disability veteran status age national origin or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individuals judgment problem-solving approach and communication.