Key Responsibilities:
- Respond to customer inquiries through phone email and chat in Norwegian.
- Provide assistance with product-related questions troubleshooting and general support.
- Ensure timely and effective resolution of customer concerns while upholding high service standards.
- Maintain accurate documentation of customer interactions and feedback in our systems.
- Collaborate with internal teams to escalate and resolve complex issues.
- Engage in initiatives aimed at enhancing customer satisfaction and service quality.
Requirements:
- Native Norwegian speaker with strong communication skills.
- B2 level proficiency in English.
- Previous experience in customer service or a similar role is preferred.
- Excellent problem-solving skills and a customer-focused mindset.
- Ability to work both independently and as part of a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary along with performance-based bonuses.
- Comprehensive training and ongoing support to help you thrive.
- Opportunities for career advancement within the organization.
- A dynamic and collaborative work environment in Lisbon.
Key Responsibilities: Respond to customer inquiries through phone email and chat in Norwegian.Provide assistance with product-related questions troubleshooting and general support.Ensure timely and effective resolution of customer concerns while upholding high service standards.Maintain accurate doc...
Key Responsibilities:
- Respond to customer inquiries through phone email and chat in Norwegian.
- Provide assistance with product-related questions troubleshooting and general support.
- Ensure timely and effective resolution of customer concerns while upholding high service standards.
- Maintain accurate documentation of customer interactions and feedback in our systems.
- Collaborate with internal teams to escalate and resolve complex issues.
- Engage in initiatives aimed at enhancing customer satisfaction and service quality.
Requirements:
- Native Norwegian speaker with strong communication skills.
- B2 level proficiency in English.
- Previous experience in customer service or a similar role is preferred.
- Excellent problem-solving skills and a customer-focused mindset.
- Ability to work both independently and as part of a team.
- Proficient in using computer systems and software applications.
What We Offer:
- Competitive salary along with performance-based bonuses.
- Comprehensive training and ongoing support to help you thrive.
- Opportunities for career advancement within the organization.
- A dynamic and collaborative work environment in Lisbon.
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