Recovery & Settlements Consultant
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Recovery & Settlements Consultant
Job No: 678079
Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD
Fix Term Full Time
Insurance
Pay Band 3
Recovery & Settlements Consultant
- Role Title: Rec & Set Consultant
- Start Date: Friday 6th February
- Contract Type: 12-month Secondment
- Location: Melbourne Brisbane
About the Role:
Are you passionate about delivering exceptional service and driving results Were looking for proactive detail-oriented individuals to join our Recovery and Settlements team for a 12-month secondment. This role is open to internal candidates based inMelbourne & Brisbane
As a Recovery & Settlements Consultant youll manage a portfolio of claims across our trusted consumer brands. Youll play a key role in ensuring accurate estimating negotiating liability and maximising recovery and settlement outcomes - all while supporting our customers through moments that matter.
Whats on offer:
- Full-time role (MondayFriday)
- Hybrid working model up to 3 days WFH (subject to leader discretion)
- Join a collaborative and high-performing team
- Opportunity to develop your skills and make a meaningful impact
What youll do:
- Manage recovery and settlement workflows in a timely and efficient manner
- Identify and pursue recovery opportunities
- Negotiate win/win outcomes on settlement claims
- Provide an exceptional customer experience in every interaction
- Respond to enquiries and resolve complaints with professionalism
- Contribute to team performance and continuous improvement
What youll bring:
- Strong customer service skills with a focus on positive outcomes
- Attention to detail and a commitment to accuracy
- Resilience and composure in a fast-paced environment
- Confidence in analysing data and making informed decisions
- Proven ability to prioritise and manage competing deadlines
- Excellent negotiation conflict resolution and communication skills
- A collaborative mindset with a proactive solutions-focused approach
If this sounds like the opportunity youve been looking for apply today and be part of a team thats helping Suncorp protect what matters most. Chase the sun apply online today.
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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Key Skills
- Administrative Skills
- Accounting Software
- Time Management
- Financial Services
- External trade
- Bank Procedures
- Custodial accounts
- home loan process
- Communications
- Internat trade
- Account Management
- Accounts and Finance
- Markitwire
- Money Market
- Trade settlements
