Be part of a team that is successfully implementing the most advanced and intelligent technologies. Our client is currently looking for a driven Automation Business Analyst focus to support their clients throughout their automation journey to join their offices in Cluj /Bucuresti. They also offer the option to work remotely.
What you will be doing:
In this role you will support both presales and project implementation activities with a focus on delivering exceptional value through automation solutions. All activities will be conducted primarily in German to support client engagements in German-speaking regions.
Business analyst key responsibilities:
--> Requirements Gathering and Process Analysis:
o Engage with clients to understand business requirements assess processes for automation suitability and identify optimization opportunities.
o Conduct workshops to document current processes (As-Is) and design optimized future processes (To-Be) with a focus on automation.
--> Solution Design and Documentation:
o Translate business requirements into detailed functional specifications and user stories for the development team.
o Prepare solution proposals including high-level designs and business cases with ROI analysis to demonstrate the value of automation solutions.
--> Sales and Marketing Collaboration:
o Partner with the sales and marketing teams to create persuasive proposals presentations and sales materials that clearly communicate RPA value propositions to potential clients.
--> Stakeholder Management and Communication:
o Serve as the main point of contact between the client project teams and internal stakeholders to ensure alignment on project goals and expectations.
o Facilitate regular status updates and address stakeholder feedback throughout the project lifecycle.
--> Demonstrations and Proof of Concept (PoC) Support:
o Work with the RPA team to develop and deliver demos and PoCs that showcase tailored RPA solutions to address client-specific challenges.
--> User Acceptance Testing (UAT) and Validation:
o Collaborate in User Acceptance Testing (UAT) to validate that the RPA solution meets business requirements and support clients in testing and validation phases.
--> Change Management and User Training Support:
o Support change management initiatives including user training and documentation to drive smooth adoption and successful transition of RPA solutions.
--> Post-Implementation Analysis and Continuous Improvement:
o Conduct post-implementation reviews to assess the success of the automation and provide recommendations for further optimization and expansion opportunities.
--> Industry Awareness and Competitive Insight:
o Stay informed on automation trends competitive offerings and industry developments to provide clients with the latest information and relevant RPA solutions.
Requirements:
Bachelors degree in business Information Technology Computer Science or related field
2 years professional experience working as a business analyst preferably within the RPA automation or IT services industry with exposure to presales activities
Familiarity with leading RPA platforms (e.g. UiPath Automation Anywhere Blue Prism Microsoft Power Platform) and understanding of their capabilities and limitations.
Strong understanding of process analysis mapping and reengineering techniques.
Proficiency in process assessment requirements gathering and developing functional specifications.
Ability to conduct ROI analysis and build business cases to support automation initiatives
Experience with tools such as Visio Lucidchart or similar for process mapping.
Proficiency in process documentation techniques (BPMN/UML) and experience in preparing business process flows
Ability to manage multiple projects set priorities and meet deadlines in a fast-paced environment.
Proficient in Microsoft Office with experience in creating compelling detailed process documentation
Able to effectively communicate with both business and technical stakeholders
Analytical and problem-solving skills
Good interpersonal skills positive attitude and a cooperative person
Self-motivated proactive and comfortable managing multiple initiatives and prioritizing tasks to meet client expectations
Willingness to travel as required
Fluent in German
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