Quality Control Manager (After Sales )

Hanoi - Vietnam

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Conduct Level-2 post-audit quality assessments at Service Workshops and Distributors to verify compliance with VinFasts procedures regulations technical standards and service quality requirements.

Analyze audit results to identify non-conformities performance gaps systemic issues and areas for improvement.

Develop corrective action plans and improvement programs based on assessment findings ensuring clear timelines measurable outcomes and alignment with VinFasts quality objectives.

Collaborate closely with Service Operations Technical Warranty and Distributor Management teams to ensure effective implementation of corrective actions.

Monitor and evaluate the effectiveness of improvement plans providing follow-up assessments where necessary.

Lead training coaching and quality-awareness activities to elevate compliance and quality culture across the service network.

Prepare comprehensive audit reports quality dashboards and management reviews.

Contribute to the development and refinement of VinFast quality standards audit frameworks and assessment methodologies.

Ensure all audit activities comply with internal governance transparency and objectivity requirements.

Requirements

Bachelors degree in Engineering Automotive Technology Quality Management or a related field.

Minimum 710 years of experience in quality management service operations or audit roles within automotive or manufacturing industries.

Strong knowledge of automotive service processes quality standards and compliance frameworks.

Proven ability to analyze technical information and identify actionable improvement opportunities.

Excellent communication reporting and stakeholder management skills.

Strong leadership capability with experience managing teams or large cross-functional projects.

Ability to travel frequently to service locations and distributors across Vietnam.

Benefits

Competitive salary and annual performance bonus aligned with VinFasts compensation framework.

Comprehensive health insurance package

VinFast product incentives including preferential pricing and special employee programs.

Training and development opportunities including technical certifications leadership programs and access to global experts.

Dynamic high-growth working environment with strong emphasis on innovation quality and continuous improvement.

Clear career advancement opportunities within VinFasts After-Sales and Quality Management divisions.

Company-provided business travel support including travel allowances and per diem for field assessments.

Annual leave and additional company holidays aligned with VinFast and Vingroup policies.

Modern workplace and employee wellness programs including on-site facilities and corporate engagement activities.

Conduct Level-2 post-audit quality assessments at Service Workshops and Distributors to verify compliance with VinFasts procedures regulations technical standards and service quality requirements.Analyze audit results to identify non-conformities performance gaps systemic issues and areas for improv...