Lead Associate Transactional Quality Mumbai REF81631E
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Should be well versed with the Finance & Accounting functional knowledge in PTP / OTC.
Understand the overall flow of the F&A Business and should be well versed with the entire cycle of domain.
Should be able to Communicate with the Client and Internal stakeholder.
Conducting Quality Checks as per sampling strategy.
Daily Weekly & Monthly reporting.
Tracking and Reporting SLAs.
Maintain customer complaints and perform RCA and initiate Corrective action and Preventive action along with Operation team.
Providing effective feedback to all processers.
Working on Bottom performers to bring them up.
Conduct Team hurdles to update the group on Quality related issues calibration on new updates common errors categories and measures to avoid errors.
Client Calibration on new process and updates.
Enhancing Performance of the team based on SLAs through Quality Control check Action plan and expert analysis.
Worked in PTP team having Accounts Payable process knowledge.
Knowledge of Invoice Processing.
Knowledge of Vendor Master data.
Knowledge of Travel and Expense.
Knowledge of Payment Proposal will be additional advantage OTC.
Worked in OTC team having Accounts Receivable process knowledge.
Knowledge of Cash Applications.
Knowledge of Customer Creations.
Knowledge of Invoicing.
Knowledge of Collections will be additional advantage.
Qualifications :
/ / MBA Finance.
Additional Information :
Transactional Quality Work Experience Preferred.
Good Communication/Written Skills.
Role Individual Contributor / Internal Stake Holder Management.
Hybrid Weekly 2/3 Days.
Shifts - UK / US Shifts 5:30 PM to 2:30 PM IST.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Distribution
- IT
- Access Control System
- B2C
- Courier Delivery
- Broadcast
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
