Representative, Credit
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- Perform collection of past-due invoices for over-the-road fuel accounts; document customer activity and issues in collections software and SalesForce
- Monitor and review daily receipts (multiple forms of payment) as well as draft returns collect payments accordingly and timely activate/deactivate accounts to control credit exposure. Assist cash applications team with applying customer payments and reconciliation efforts as needed.
- Develop and maintain customer relationships ensuring timely response to customer needs including invoices transaction details troubleshooting declined transactions and other account specifics
- Develop and maintain relationship with assigned sales representatives in order to take a partnership approach to collect balances and preserve/grow customer relationships through credit offerings (including but not limited to payment extensions as needed and credit limit increases within approved thresholds)
- Analyze customer trends and proactively take action to limit exposure by reducing credit terms and limits as needed requiring security in the form of deposits and/or legal guarantees and identifying related entities with multiple accounts
- Work with store reconcilers and third-party billing cards to help research manual re-bills and effectively communicate to sales/customer. Identify inefficiencies and suggest automation to eliminate inefficiencies
Qualifications :
- Education Required: High School Diploma or Equivalent
- Intermediate Microsoft Office skills
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more
