Online Chat Representative

Winston Salem, NC - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Responsibilities:

Engage with customers via online chat to provide assistance and support
Respond promptly to customer inquiries and resolve any issues efficiently
Maintain a high level of professionalism and customer service at all times
Manage multiple chat conversations simultaneously while ensuring quality support
Document customer interactions and escalate complex issues as needed

Essential Qualifications:

Excellent written communication skills
Strong problem-solving abilities
Ability to work well in a team environment
Proficiency in typing and multitasking

Desired Experience:

Minimum of 1-2 years of customer service experience
Previous experience in online chat support is a plus

Salary & Benefits:

Competitive salary based on experience
Health insurance and benefits package included
Paid time off and vacation days
Potential for career growth and advancement within the company

Job Responsibilities:Engage with customers via online chat to provide assistance and supportRespond promptly to customer inquiries and resolve any issues efficientlyMaintain a high level of professionalism and customer service at all timesManage multiple chat conversations simultaneously while ensur...