Community Services Assistant

The ideal candidate will have a strong background in patient care with direct experience supporting individuals with disabilities. EMT or ambulance transport experience is highly preferred as is prior work in medical emergency response or other clinical care environments. Candidates should be comfortable assisting clients with mobility challenges and ensuring their safety and comfort throughout the transport process

Meet the Team!

Riverside University Health System Behavioral Health is a leading provider of mental health and substance use services in Riverside County. With a dedicated team of professionals including psychiatrists clinicians peer specialists and paraprofessionals RUHS-BH serves over 45000 individuals annually.

We are committed to delivering culturally competent evidence-based care across all ages. Our programs including Mental Health Services Substance Use Services and the Public Guardians Office address the diverse needs of our community.

At RUHS Behavioral Health youll join a compassionate innovative team where your skills make a real difference. We offer opportunities for growth collaboration and meaningful impact.

If youre passionate about advancing your career while improving mental health in Riverside County RUHS Behavioral Health is the place for you!

For more information please visit OF ESSENTIAL DUTIES

Provide basic information and educational materials of departmental and program services; help the community clients and/or the public understand policies and procedures.

Establish effective lines of communication between the department community clients and/or the public; provide feedback both verbally and in writing to appropriate professional staff members regarding the community clients and/or the public response to program services.

Conduct formal and informal meetings to provide information to individuals regarding problems they are experiencing; interview clients and/or the public to gather basic information; assist the public in completing necessary forms and paperwork.

Track and log appropriate information (e.g. individuals contacted services provided participant information verification of eligibility and/or resources utilized).

Supervise the behavior and conduct of minors in various situations.

Monitor and report to professional staff on client and/or the public progress and adherence to rules of established agreements responses and interactions during approved family visitations.

Identify and report problem situations to professional staff; log appropriate information and progress reports.

Schedule appointments for services and refer clients and/or the public to other agencies when appropriate.

Coordinate and/or provide necessary transportation to clients and/or the public; assist professional staff by making home visits.

Perform computer inquiries records and/or background checks on clients and/or the public.

Initiate and compose routine correspondence; compile a variety of narrative and statistical reports; locate receive obtain and/or file court dockets; prepare list of dockets not received.

Review register of action; track cases on a monthly basis to remind professional staff of cases needing progress reports; maintain and update files.

Assist in coordinating community events including scheduling outreach and logistics; maintain and update records related to participation outcome and public feedback.

Provide support and educate participants regarding Department outreach services education events and/or programs.

OPTION I
Experience: Six months of public contact.

OPTION II
Education: Completion of 9 semester or 12 quarter units from an accredited college or university preferably with coursework in behavioral or social sciences or a related field to the assignment.

ALL OPTIONS
Knowledge of: The basic needs and problems of disadvantaged groups and various other groups (e.g. the elderly); multi-cultural and ethnic differences.

Ability to: Learn basic principles of various human services programs; understand the cultural and social factors affecting behavior patterns; effectively communicate social cultural and behavioral facts to professional staff and community members; communicate effectively and establish and maintain good relations with a wide range of social and ethnic groups; obtain and record accurate information.

Questions: For further information regarding this posting contact the recruiter:
Veronica Zuno -

This classifications rate of pay will be set in accordance with California Senate Bill 525 requirements for applicable departments.

APPLICATION INFORMATION

Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .

If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.