Quality Assurance Supervisor-Night Shift

QUALITY ASSURANCE SUPERVISOR

SUPERVISORY RESPONSIBILITIES

Lead train and provide direction to QA Technicians and QA Leads
Review timeclock activity and prepare weekly personnel schedules
Oversee and support the daily QA workflow on the production floor
Assist with training new Quality team members on Food Quality and Food Safety standards
Participate in root cause investigations involving customer complaints foreign material and quality failures
Support disciplinary actions in line with company policy
Must be able to work additional hours or mandatory overtime when needed to support production
Demonstrate strong organizational interpersonal and leadership skills
Maintain professional courteous conduct at all times
Proficient in Microsoft Office applications

PRIMARY DUTIES AND RESPONSIBILITIES

Ensure the safety and legality of all food products
Demonstrate proficiency in leading Quality Leads and Technicians
Combine supervision training and coaching to support QA team development and partner effectively with Operations Warehouse and Sanitation
Maintain product quality food safety and regulatory compliance at all times
Train QA staff and production personnel on safety quality GMP and regulatory requirements
Organize and manage the QA teams daily work schedule
Ensure accurate reporting of all testing data
Conduct or support root cause investigations related to complaints foreign material or quality failures and ensure CAPAs are completed
Collaborate with cross-functional teams to resolve non-conformances
Maintain knowledge of FDA regulations Pest Control HACCP BRC Food Defense and general Food Safety & Quality programs
Understand and manage Quality Hold procedures including placing items on hold and maintaining the hold log
Understand production specifications and processing standards
Ensure equipment testing and calibration procedures are followed and maintain current calibration certificates
Provide backup support to QA Technicians QA Leads and the QA Assistant Manager as needed
Perform additional duties as assigned
Effectively multitask
Listen and follow instructions accurately

MINIMUM QUALIFICATIONS

Education:
BA or BS in a scientific field or
High School Diploma with relevant experience

Experience:
3 years in a cGMP environment such as Food Manufacturing or Nutritional Products (preferred)
Prior team leadership experience required

Knowledge Skills and Abilities:
Highly organized with strong time-management skills
Excellent written and verbal communication skills along with attentive listening skills
English fluency essential; bilingual a plus but not required
Strong problem-solving abilities to support resolution of quality issues

CERTIFICATES LICENSES REGISTRATIONS

HACCP Training
Food Defense Training
Intentional Adulteration Training
Kosher and Organic Training
PCQI Certification (Preferred)

PHYSICAL DEMANDS

Ability to stand for 812 hours
Ability to lift carry handle and grasp up to 25 lbs
Ability to push/pull wheeled carts up to 100 lbs
Ability to climb stairs occasionally
Ability to work in varying climate environments