Heating Specialist
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Riello a global leader in energy and heating solutions. For over a century Riello has been at the forefront of innovation in combustion technology HVAC systems and power protection. Our portfolio spans advanced burners boilers and sustainable heating solutions. With a strong commitment to efficiency reliability and environmental responsibility Riello serves residential commercial and industrial markets worldwide. Be part of a team that drives progress in clean energy and critical power infrastructure shaping a smarter and more sustainable future.
Riello is a subsidiary of Carrier.
Carrier Global Corporation a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do. For more information visitor follow Carrier on social media at@Carrier.
About this role
Riello in the Mississauga is seeking an experienced Heating Specialist to join the team. The Heating Specialist at Riello plays a vital role in ensuring the reliability and performance of critical power and heating equipment such as burners and boilers. The Heating Specialist serves as a key point of contact for customers and other field team members and ensuring clear and effective communication. Analyze and interpret test data to troubleshoot and resolve moderate design or system-related issues while developing specialized product knowledge to perform diagnostic procedures. This position involves frequent customer interaction might on-site visits and requires a proactive approach to problem-solving and service excellence.
This is an onsite in Mississauga with some travel to customers and qualifies for overtime.
We value our people and offer an extensive benefits package with financial rewards including health insurance retirement savings plan and also lifestyle support with flexible working and parental leave. Plus well support your growth with paid-for external training programs and courses.
Key Responsibilities
- Handle all types of correspondence and troubleshooting with customers (residential light commercial and industrial) relating to Riellos productssuch as burners boilers and other associated equipment
- Performing technical analysis and diagnostic procedures to identify troubleshoot and resolve system issues or design deviations in alignment with customer specifications and safety standards.
- Documenting service activities and communicating insights to both technical and non-technical stakeholders; ensuring customers are informed about work performed prevailing issues and recommended upgrades or repairs.
- Maintaining strong customer relationships through clear professional communication and coordinating with Riellos internal teams to deliver efficient and high-quality support.
- Support the trainers and field technicians on Riello products support lab activities and field services.
Basic Qualifications
- High School Diploma or GED.
- 4 years of experience in support or performing technical services on burners and/or boilers.
- 1 years of experience in reading and/or interpret electrical drawings.
Preferred Qualifications
- Basic understanding of Building automation systems and how they integrate into burner controls.
- Basic understanding of combustion.
- Problem-solving abilities with a proactive approach to diagnosing and resolving technical issues.
- Effective communication skills both verbal and written to effectively interact with diverse stakeholders.
- Customer-focused mindset with the ability to build trust and maintain positive relationships.
- Adaptability and flexibility to manage changing priorities and work in dynamic environments.
- Attention to detail and commitment to delivering high-quality service.
- Ability to work independently while collaborating effectively with cross-functional teams.
Additional information
- Must have unrestricted authorization to work in Canada. No visa sponsoring available.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
Job Applicants Privacy Notice:
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Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we've led in inventing new technologies a ... View more
