IT Administrator
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Job Location:
Saint Charles, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
The IT Administrator is responsible for managing maintaining and supporting Q Centers technology infrastructure to ensure secure reliable and efficient operations. This role oversees networks servers systems and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance troubleshoots issues coordinates technology upgrades and implements solutions that enhance productivity and protect company data.
This position is on-site with a schedule that may include evenings and weekends generally a 45 hour workweek from 7:00am - 4:30pm.
Starting rate for this position is $70000/year.
Benefits
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical Dental and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life AD&D
- Disability Benefits
- Employee Meals
Education & Experience:
- Bachelors Degree: Computer Science Engineering Information Technology MIS or related field required.
- Advanced understanding of the Microsoft Technology Stack: Exchange/email M365 Active Directory/Entra VMWare (vSphere) Intune Teams SharePoint Defender and Group Policy management
- Experience with Cisco Routers SonicWall Firewalls and Cisco Switching components/infrastructure.
- Experience with configuring and troubleshooting wireless infrastructures including access points and controllers.
- Knowledge of operating systems enterprise backup / recovery procedures and system performance-monitoring tools.
Physical requirements:
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects
Fundamental Requirements:
- Associate must at all times be attentive friendly helpful and courteous to all guests and fellow associates.
- Maintain a professional working relationship and promote open lines of communication with managers associates and other departments.
- Oversee and manage the daily operations of department and associates.
- Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction.
- Define and implement department objectives and standard operating procedures.
- Manage budget forecast expense records and contracts.
- Ensure preparation of required reports including (but not limited to) payroll revenue associate schedules and quarterly action plans; assist in maintaining an organized and comprehensive filing system with documentation of purchases invoices schedules forecasts reports and tracking logs; submit required reports in a timely manner.
- Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet.
- Develop labor schedules to align with operation needs ensuring guest and client satisfaction; make changes for-the-week in-the-week as business changes occur and effectively communicate changes timely and appropriately.
- Interview candidates for open department positions and follow standards for hiring approvals.
- Conduct departmental training departmental meetings developing associate morale and skills.
- Motivate coach and counsel all department personnel according to Q Center Policy.
- Conduct associate performance reviews in accordance with Q Center standards.
- Ensure training and compliance of all associates on Standard Operating Procedures Q Center policies technical tasks and risk management is achieved.
- Operate all aspects of the department computer system including software maintenance report generation and analysis and simple programming.
- Keep immediate supervisor fully informed of all problems or matters requiring their attention.
- Respond to all associate and guest requests problems complaints and/or accidents presented through various channels in an attentive courteous and efficient manner; follow up to ensure guest and associate satisfaction.
- Maintain a clean organized work area and manage all necessary department supplies.
- Ensure overall associate and guest satisfaction and safety is achieved.
- Perform other related duties as assigned.
- Maintain servers networks operating systems and hardware devices.
- Perform system updates backups and routine maintenance.
- Troubleshoot hardware software and network issues.
- Assist users with technical problems and access requests.
- Create manage and secure user accounts permissions and roles.
- Enforce access control and authentication policies.
- Monitor systems for security threats.
- Implement security tools patches and policies.
- Support backup and disaster recovery processes.
- Trackuptime performance and resource usage.
- Identify and resolve bottlenecks or failures.
- Maintain inventory of hardware and software.
- Handle software installations licensing and updates.
- Assist with technology upgrades migrations and new system implementations.
- Recommend improvements to enhance efficiency and reliability.
The Q Center:
Q Center is more than a conference center its an experience! With 40 years of experience in meeting planning and special event production Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest our vast 150000 square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions from large-scale Fortune 500 company meetings to small business training and special events like fundraisers and galas. One thing is for sure food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine we aim to make every guest experience beyond expectations. Q Center isnt just for business meetings and conferences our multi-talented team and event space makes us one of the Midwests premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law.
If you require a reasonable accommodation to complete an application please email your request toand provide the job title to which you are applying.
Required Experience:
Unclear Seniority
Key Skills
- IT Experience
- Mac Os
- Active Directory
- Computer Networking
- DICOM
- Microsoft Windows Server
- Windows
- ITIL
- Operating Systems
- Dns
- Google Suite
- Troubleshooting
About Company
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