Trip Support Coordinator

Birmingham - UK

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

As a Trip Support Coordinator you will play an important role in guiding travelers from the moment they begin planning to the moment they return home. Your purpose is to make each experience smooth enjoyable and stress-free by assisting with arrangements answering questions providing updates and helping clients feel prepared every step of the way. You will work closely with travelers to understand their preferences and offer options that fit their needs.

At Destiny&Co we value personalized service and take pride in helping travelers create meaningful memories through carefully organized vacations.

Key Responsibilities
Respond to inquiries through email phone and messaging apps with professionalism and clarity.
Assist clients with itinerary changes cancellations and travel-related questions.
Provide accurate destination information requirements and documentation guidance.
Confirm travel details follow up before and after trips and gather feedback.
Resolve concerns with empathy respect and timely communication.

Benefits
Fully remote work with flexible scheduling.
Access to travel perks and industry-exclusive discounts.
Supportive team with ongoing training.
Opportunity to build strong traveler relationships.

What Were Looking For
Excellent written and verbal communication skills.
Customer service experiencetravel or hospitality preferred but not required.
Attention to detail and strong organizational habits.
Comfortable learning new digital tools and systems.
Genuine passion for travel and helping others.