Front of House Receptionist & Office Support

About BMLL:

BMLL is the leading independent provider of harmonised Level 3 2 and 1 historical data and analytics across global equities ETFs futures and US equity options. We provide market participants with immediate access to granular T1 order book data and advanced analytics enabling them to accelerate research optimise trading strategies and better understand market behaviour.

BMLL was acquired in 2025 by Nordic Capital alongside minority shareholder Optiver marking a joint commitment to accelerate the companys next phase of growth.

We offer an inclusive and collaborative culture weekly team lunches and a variety of out-of-hours social activities.

For more information visit our website or follow us on X (@bmlltech) and LinkedIn @BMLL.

About the Role

This part-time role (24 hours per week) supports the smooth running of our office by providing a professional welcoming front-of-house presence and ensuring our workspace is well maintained. As a fintech company we value a positive client experience and an organised working environment and this role plays an important part in achieving that. The position is fully on-site working ideally Monday to Thursday 9:00 am - 3.30 pm but with a degree of flexibility and reports to the Office Manager.

Key Responsibilities

Reception Duties

• Provide a warm friendly and professional welcome to all clients guests and visitors.
• Manage the reception area ensuring it is always tidy organised and professional.
• Act as the first point of contact for all client queries (in person by phone and by email) ensuring requests are dealt with promptly and professionally.
• Liaising with delivery partners such as Just Eat.

Administrative & Building Support

• Manage post deliveries and office supplies ensuring smooth day-to-day operations.
• Support Health & Safety requirements by keeping communal areas safe and secure.
• Full management of external contracts for the building and internal meetings with Building contacts.
• Fire warden duties.
• Log and follow up on maintenance issues.
• Maintain office furniture and equipment; ensure general cleanliness and order.
• Handle ad-hoc workplace requests including external errands as needed.
• Assist with office activities events and other business needs as assigned.

Kitchen & Communal Area Responsibilities

• Manage weekly kitchen-appliance cleaning and ongoing maintenance schedules.
• Maintaining a high standard of cleanliness of the kitchen and surrounding areas.
• Delivery Handling: Receive check and safely store kitchen deliveries ensuring that all items are properly accounted for and stored.
• Storage: Take responsibility for the safe and tidy storage of supplies and equipment in line with your area of work.

Office Supplies

• Ordering of office supplies such as desk equipment stationery new joiner items.

Who Were Looking For

The ideal candidate will be someone who:

• Thrives in a front-of-house client-facing role.
• Is very happy working independently in their own reception area.
• Has a friendly approachable and professional manner.
• Is reliable and punctual.
• Is presentable always.
• Is organised with excellent attention to detail.
• Communicates confidently and clearly both in writing and verbally.
• Is proactive reliable and comfortable managing reception and building routines every day.
• Brings a positive can-do attitude and takes pride in creating a welcoming environment.
• A willingness to provide support across various administrative tasks.
• Has basic IT skills and is comfortable learning new systems.

• Competitive salary

• 25 days holiday pro-rata plus pro rata equivalent bank holidays
• Discretionary Bonus
• Pension Scheme
• Private Medical Insurance
• Life Insurance
• A yearly Well being Physical Activity budget
• Continuous learning through funded training and challenging projects
• Collaborative culture
• Weekly team lunches
• Free Fruit snacks and drinks provided throughout the day
• Regular Team Socials
• Cycle to Work Scheme

We are an inclusive employer and welcome applicants from all backgrounds. We pride ourselves on our commitment to Equality and Diversity. We are committed to removing barriers throughout our hiring process. If you have any special requirements or require reasonable adjustments to help you access career opportunities at BMLL please do let us know

Required Experience:

Junior IC