Clerk III (Specialist Outpatient Department)

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Application Deadline : 10 December 2025
Date of Issue : 27 November 2025

Position:	Clerk III
Rank:	Clerk III
Cluster / Hospital / Department::	Hong Kong West Cluster / Queen Mary Hospital / Specialist Outpatient Department
Salary:	HK$17286 HK$26908 (HGPS point 2 - 9) per month including Monthly Allowance Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1. Act as a clerical in-charge in local clinic.

2. Act as the shroff operation in-charge in the clinic and ensure the daily transactions are complied with Finances guidelines.

3. Cross check day-end count to ensure correct payment collection are performed.

4. Coach and supervise junior staff on counter service including shroff operation appointment booking and other related duties.

5. Perform registration and appointment booking in local clinic.

6. Act as OPAS resource person for quota setup adjustment and maintenance.

7. Prepare and validate monthly statistical report to nurse in-charge for clinical services and programs evaluation.

8. Maintain proper medical record filing and record system.

9. Perform receptionist duties and answer both phone and in-person enquiries.

10. Perform other related duties as assigned by supervisors.

EntryRequirements:
1.	(a)Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B) Chinese Language and Mathematics or equivalent; OR
	(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
		Level 2 in English Language Chinese Language and Mathematics; and Level 2 in New Senior Secondary subjects / Attained in Applied Learning subjects / Grade E in Other Language subjects; or equivalent;
2.	Ability to perform typing word processing and / or Chinese word processing.

Preferable Attributes / Exposure:

1. With at least 3 year working experience in Specialist Outpatient Clinic / General Outpatient Clinic / Ambulatory Centre in HA hospitals.

2. Knowledge of common office automation (e.g. e-mail / internet / intranet / operation of fax machine etc) and PC applications (e.g. MS Word MS Excel and PowerPoint etc).

3. Good interpersonal and communication skills.

4. Good command of both spoken and written English and Chinese and knowledge of other dialects (e.g. Mandarin)

5. Self-motivated and able to work independently.

Remarks: 1. Please refer to Notes to Applicants. 2. Serving staff who have completed F.5 / S.5 or equivalent and have 2 years clerical experience within HA may also be considered.
Please submit your application on-line on or before10 December 2025. For enquiries please telephone.

Required Experience:

Application Deadline : 10 December 2025Date of Issue : 27 November 2025Position:Clerk IIIRank:Clerk IIICluster / Hospital / Department::Hong Kong West Cluster / Queen Mary Hospital / Specialist Outpatient DepartmentSalary:HK$17286 HK$26908 (HGPS point 2 - 9) per month including Monthly AllowanceUp ...