Product Manager, Client Installation & Experience
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Job Location:
Bloomfield, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Evernorth Health Services positions product management as a driver of innovation in healthcare technology. The mission is to reimagine care access by creating seamless personalized and efficient experiences. Product managers are expected to challenge the status quo identify opportunities for value creation and deliver sustainable solutions that improve health outcomes and customer satisfaction.
Evernorth leverages advanced technology data and intelligent design to simplify complex healthcare processes. Investments in digital transformation automation and AI-driven solutions enable scalable secure and customer-centric experiences.
Product Manager Client Installation & Experience
Join Evernorth Health Services as a Product Manager for Client Installation & Experience where youll shape the onboarding journey for new and renewing clients. Your work will directly impact operational efficiency and client satisfaction helping redefine how technology and process improvements connect clients to care.
Responsibilities (Outcome-Focused):
- Champion broker and client needs by identifying pain points and designing solutions that simplify onboarding and renewal.
- Drive measurable outcomes by aligning product strategy with goals for reducing installation timelines and improving satisfaction.
- Lead initiatives to enhance internal workflows implement automation and optimize tools for scalability and efficiency.
- Collaborate cross-functionally with Sales Underwriting and Client Operations to ensure seamless onboarding execution.
- Analyze operational metrics and use insights to prioritize product enhancements for maximum impact.
Qualifications
- Required:
- 3 years of product management experience preferably in healthcare insurance or related industries.
- Proven ability to manage complex operational workflows and deliver technology-enabled process improvements.
- Strong understanding of complex systems and data management.
- Preferred:
- Experience with healthcare payers; broker experience is a plus.
- Familiarity with workflow automation and operational tooling.
- Strong analytical skills and ability to translate business objectives into actionable product roadmaps.
- Strong understandingof platform development and backend technologies.
- Understanding of compliance and security standards in healthcare technology.
- Bachelors degree in Business Technology or related field.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position we anticipate offering an annual salary of 92800 - 154600 USD / yearly depending on relevant factors including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
IC
Key Skills
- Inventory Control
- Customer Service
- Computer Skills
- Construction Experience
- Management Experience
- Microsoft Outlook
- Auto Service Management
- Computer Literacy
- Siding
- Training & Development
- Cabinet Installation
- Sign Manufacturing
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
