Director of Operations
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Job Location:
North Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Company Overview:
InterDent Service Corporation provides comprehensive dental support and administrative services to over 175 dental practices employing more than 400 dentists across eight states. These practices including the Gentle Dental and Blue Oak Dental brands offer high-quality patient-centered dental care. Additionally InterDent operates Capitol Dental Care (CDC) a capitated value-based care program in Oregon. CDC partners with coordinated care organizations to deliver dental services under the Oregon Health Plan focusing on preventive care and improving both oral and systemic health for children and low-income patients since 1994.
Our Vision:
To provide exceptional lifelong integrated oral healthcare services.
Our Mission:
To enhance the quality of our patients lives by delivering accessible oral healthcare essential to overall health and well-being.
Our Values:
- Commitment to Patient Care: Dedicated to delivering high-quality care while building trust and respect through education and communication.
- Operational & Clinical Excellence: Continuously evolving tools and processes to advance a culture of empowerment and engagement.
- Personal Accountability: Adheres to the highest ethical and professional standards enhancing the companys reputation and brand.
- Building Relationships: Fosters collaboration and takes ownership in establishing productive relationships to prioritize organizational goals.
- Creativity & Judgment: Innovates while exercising sound judgment and adaptability to improve effectiveness and overcome challenges.
As a Director of Operations you will contribute to the companys success by effectively directing all business within the Nevada market with offices primarily in the Las Vegas Metro area and Reno.
This includes employee development growth and profit objectives customer service hiring coaching and proper control of all payroll facility and operating expenses.
As the head of your region youll motivate mentor and guide your team of Practice Managers and create a welcoming environment through service and care. Exemplary planning organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices in Las Vegas and Reno as well as the surrounding area.
Summary of Key Responsibilities
- Operational Leadership & Performance:
- Drive the operational financial and clinical performance of all dental offices within the region.
- Oversee day-to-day operations to ensure offices meet or exceed performance goals including patient volume revenue profitability and patient satisfaction.
- Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results.
- Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives.
- Team Development & Leadership:
- Lead mentor and develop a team of regional directors and office leaders promoting a culture of accountability collaboration and continuous improvement.
- Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention.
- Foster an environment that encourages transparent communication teamwork and alignment with company values.
- Patient Care & Clinical Excellence:
- Partner with clinical teams to ensure high standards of patient care quality and compliance are consistently met
Job Requirements
- Bachelors degree
- At least five years of experience managing multiple practice/site locations (7) preferably in the Dental Industry
- Proven track record of year over year growth
- Proven track record of measurable successful customer service initiatives
- Ability to forecast and analyze business trends to maximize territory performance and profitability
- Ability to create and maintain a budget
- Travel within territory required (4 to 5 days in the field).
Benefits Include:Medical Dental Vision 401k w/ match Deferred Compensation plan PTO Paid Holidays mileage reimbursements
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
Discover InterDent's extensive support for dental professionals and how we enable high-quality, convenient patient care across the USA.
