Audiovisual Events Engineer

About the Team

OpenAIs IT team powers the technology that enables our people to do their best work. We build and support systems that are reliable secure and easy to useso that every employee whether theyre working on cutting-edge AI research or scaling our operations globally can move fast and collaborate effectively.

We support a variety of use cases across OpenAI including corporate infrastructure networking AV systems endpoint management and IT support. The team takes pride in creating a thoughtful high-quality user experience for every person at the company.

About the Role

Were looking for an Audiovisual (AV) Events Engineer to lead our global ITAV event support function. This person will drive how we support executive meetings team events company-wide all-hands and high-profile productions across our offices. Youll collaborate closely with internal stakeholders and external vendors to ensure events run smoothly and our technology just works.

This role is highly hands-on and requires technical depth across AV production tools networking and IT systemsalongside a service mindset and calm under pressure.

This is a full-time onsite role based in our San Francisco office five days a week.

In this role you will:

• Be the subject matter expert for our global ITAV event support program and event space technologies.

• Own AV event planning end-to-endfrom design and coordination through on-the-ground execution.

• Operate program and configure event AV systems (e.g. Yamaha Vizrt Panasonic Ross Analogway Reidel Clearcom).

• Serve in key AV roles during events (Technical Director Video/Audio Engineer Graphics QA).

• Support events ranging from executive offsites to all-hands meetings and multi-office productions.

• Build and maintain scalable ITAV event processes in partnership with our workplace and events teams.

• Troubleshoot AV issues manage escalations and proactively maintain reliability across environments.

• Travel as needed to support AV setup and operations at other OpenAI locations.

• Mentor junior teammates and document processes to scale knowledge across the team.

• Provide feedback to AV Engineering to continuously improve our AV infrastructure.
  

You might thrive in this role if you have:

• 7 years of experience supporting and running internal AV events in fast-paced tech environments.

• Expertise with enterprise AV systems and production technology (e.g. QSC Yamaha Vizrt Ross Barco Blackmagic).

• Deep familiarity with AV-over-IP technologies like QSC Q-LAN Dante NDI and Crestron NVX.

• Hands-on experience with video conferencing tools (Zoom Google Meet Microsoft Teams Webex) and how they integrate with enterprise AV setups.

• The ability to calmly troubleshoot under pressurebefore during and after events.

• Experience managing AV requests and support through ticketing systems with SLA tracking.

• A strong understanding of enterprise networking concepts as they relate to AV systems.

• A high bar for quality strong documentation habits and a passion for creating a reliable delightful AV experience.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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