Seasonal Assistant, Live Events & Entertainment

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.

The Entertainment and Live Events department is excited to welcome a dedicated and enthusiastic individual to join our team as the Atlanta Falcons Superfan Engagement Seasonal Assistant. This immersive role offers a unique opportunity to connect with our most passionate fans while building valuable skills in fan engagement event coordination logisticis and loyalty program management.

As the Superfan Engagement Seasonal Assistant you will play a vital role in managing the Atlanta Falcons superfan loyalty program while supporting the coordination planning and execution of superfan-focused events and materials. Were seeking a self-motivated and adaptable team player with excellent communication skills and a proactive mindset. The ideal candidate maintains professionalism in fast-paced environments.

This is a part-time hourly-paid seasonal assistant role with up to 30 hours of work per week. Please note that housing relocation expenses and benefits are not provided.

Roles and Responsibilities:

Serve as the primary point of contact for the Atlanta Falcons rewards program.
Track fan app engagement analyze trends and recommend opportunities for increased participation.
Oversee member accounts sweepstakes redemptions prize store inventory and app equipment supplies.
Maintain a comprehensive understanding of the superfan app to enhance user experiences.
Manage and organize: storage spaces game day event assests signage giveaways flags etc.
Act as the liaison between the Dirty Birds Nest Program and digital stakeholders.
Facilitate onboarding and provide customer support for app users.
Assist with Atlanta Falcons superfan home game tailgates Superfan section activities and other events.
Provide app support during home games training sessions and in-market activations.
Perform routine administrative tasks including document preparation meeting coordination and presentation development.
Support setup and execution of superfan events and Entertainment and Live Events department initiatives.
Assist with Atlanta United match days and other third-party events as needed.
Perform additional duties as assigned.

Qualifications and Education Requirements

Education: Bachelors degree required (graduation within the past year preferred).

Experience:

Prior experience in fan engagement group management database input customer service or operations required.
Familiarity with the FanMaker platform is a plus (coding not required).

Availability:

Must work all Atlanta Falcons home games and Superfan events.
Evening weekend and holiday availability required.

Preferred Skills & Attributes:

Advanced problem-solving skills with a customer-first mindset.
Exceptional organizational and multitasking abilities.
Outstanding customer service or account management experience.
Strong presentation verbal and written communication skills.
Adaptability and resilience in high-pressure situations.
Proven ability to collaborate effectively in team settings.
Proficiency in Microsoft Excel Word PowerPoint Canva and Teams.

Physical Requirements:

Capable of lifting 35 pounds and being active for 8 hours in indoor and outdoor settings.

If youre ready to bring your passion for fan engagement to life while gaining invaluable experience with a world-class organization we encourage you to apply today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.

Required Experience:

Junior IC

In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.The Entertainment and Live Events department is excited to welcome a dedicated and enthusiastic individual to join our team as the Atlan...