Program Manager Sr
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Purpose Statement: The Program Manager leads the tactical interface between the customer and various Plexus functional areas. This position is responsible for leading the Customer Focus Team (CFT) and managing the day-to-day customer essence be the voice of Plexus to the customer and the voice of the customer to Plexus.
Key Job Accountabilities:
- Engage and lead the Customer Focus Team(s) ensuring that the team(s) understand(s) the overall program contract(s) / goals are performing consistently and are empowered to make decisions and solve problems as they arise.
- Oversee delivery planning and ensure delivery to commitment within cost parameters across programs responsible for. Build relationship of trust with customers and identify and work with CM/CDs on new sales opportunities.
- Establish and share best practices in respect of customer service and satisfaction be a role model of the Plexus 5Es and Plexus Core Values
- Create a culture of QBWM and Continuous Improvement in Customer Focus Team(s). Share CI wins and best practices with others and seek out and leverage global best practices to accelerate operational excellence locally.
- Collaborate with CM/CD Financial Analyst other departments to drive improvements in the financial performance of program(s) responsible for sharing any best practices established.
- If have direct reports: Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential driving succession planning and ensuring their employees receive the development and coaching required to realize their full potential.
Education/Experience Qualifications:
- Education/Experience Qualifications:
- A minimum of a Bachelors is required.
- Four (4) years of related experience is required; Four (4) or more years of related experience is preferred.
- An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
Other Qualifications:
- N/A
Physical Requirements:
- N/A
Travel Requirements:
- N/A
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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