International Benefits Specialist, NALA

Justworks

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profile Job Location:

Mexico City - Mexico

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Who We Are

At Justworks youll enjoy a welcoming and casual environment great benefits wellness program offerings company retreats and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Were helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. Were data-driven and never stop iterating. If youd like to work in a supportive entrepreneurial environment are interested in building something meaningful and having fun while doing it wed love to hear from you.

Were united by shared goals and shared motivations at Justworks. These are best summed up in our company values which are reflected in our product and in our team.

Our Values

If this sounds like you youll fit right in.

Who You Are

As an International Benefits Specialist for LATAM you are a core member of the team bringing Justworks global benefits vision to life in-market. Benefits are a strategic lever for growth retention and differentiationand your work ensures that promise is delivered across the LATAM region. You will play a critical role in building and managing a portfolio of benefits that are both compliant and competitive and that reflect what matters most to our customers and their employees.

You bring curiosity creativity and operational rigor to everything you do. You thrive in complex fast-moving environments and are energized by the challenge of delivering high-quality locally tailored benefits programs at scale. You know how to navigate regional statutory requirements manage broker and vendor relationships and design supplemental benefits that stand out in-market.

You care deeply about delivering a great experiencefor both customers and employees. You communicate clearly and simply even when explaining complex topics. You take ownership of your work end to end and bring a collaborative proactive mindset to solving challenges. Most importantly you believe benefits can be more than just compliantthey can be differentiating valuable and make people feel cared for around the world.

Your Success Profile

What You Will Work On

  • Lead benefits procurement administration and renewals for LATAM including all global health retirement and other benefits programs ensuring competitiveness compliance and alignment with business strategy.
  • Manage day to day vendor broker and partner relationships negotiate renewals SLAs and pricing to ensure value and compliance.
  • Research design and launch creative supplemental benefits (e.g. wellness family support or mental health programs) tailored to local needs.
  • Serve as a regional benefits subject matter expert supporting internal teams and client-facing inquiries.
  • Audit data and ensure accuracy in eligibility enrollment and billing.
  • Collaborate with Product Legal and Operations to maintain alignment with EOR standards and statutory requirements.
  • Develop country-level benefit summaries communications and enrollment guides to enhance the employee experience.
  • Work with the benefit operations teams to ensure that all EOR employees can be enrolled in global benefit programs in an efficient and effective manner.

How You Will Do Your Work

As an International Benefits Specialist results are paramount for your success and ultimately result in our success as an this role your foundational knowledge skills abilities and personal attributes are anchored in the following competencies:

  • Consultative - takes an approach that focuses on building relationships with others understanding their problems and developing solutions to their challenges through open-ended questions and active listening.
  • Clear communication - the ability to articulate thoughts and express ideas effectively using oral written visual and non-verbal communication skills as well as listening skills to gain understanding.
  • Taking responsibility - being accountable being committed and accepting ownership for ones decisions actions and behavior.
  • Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
  • Solution-oriented - identifies the source of a question or challenge and provides the right or a better way of doing things.
  • Curious - the innate desire to learn grow and understand.
  • Risk assessment - applying a logical step-by-step process to protect and consequently minimize risks to the organization interests and employees.
  • Manages complexity - making sense of complex high quantity and sometimes contradictory information to effectively solve problems.

Qualifications

  • 4 years of experience in benefits in LATAM.
  • Experience managing renewals and vendor relationships end-to-end.
  • Deep knowledge of statutory and supplemental benefit structures in at least one major LATAM market.
  • Strong communication skills; ability to simplify complexity for employees and clients.
  • Proven ability to design and execute scalable compliant benefits frameworks.
  • Comfort operating in a fast-paced high-growth international environment.

Bonus Points for:

  • Experience in Employer of Record (EOR) or PEO settings.
  • Familiarity with benefits platforms HRIS or brokerage systems.
  • Multilingual fluency.

#LI-SD1

#LI-SD1 #LI-Hybrid

Actual compensation is based on multiple factors that are unique to each candidate including and not limited to skill set level of relevant experience and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks Total Reward Philosophy including all of the perks and benefits we are proud to offer our team members please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity culture and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work our people and our product drives creativity and innovation entrepreneurial leadership and integrity competitiveness and collaboration throughout our business and in the market. We depend on our differences to make our team stronger our workplace more dynamic and our product accessible to all of our customers.

Were proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital or familial status disability pregnancy gender identity or expression veteran status genetic information or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs as well as for other covered reasons consistent with applicable federal state and local laws. If youre in need of a reasonable accommodation please reach out to us at . Your comfort and success matter to us and were here to ensure an inclusive experience.

Our DEIB Report


Required Experience:

Intern

Who We AreAt Justworks youll enjoy a welcoming and casual environment great benefits wellness program offerings company retreats and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.Were helping businesses ge...
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Key Skills

  • Customer Service
  • Fmla
  • HIPAA
  • Microsoft Outlook
  • Benefits Administration
  • HRIS
  • Payroll
  • Employment & Labor Law
  • ADP
  • Human Resources
  • Phone Etiquette
  • Workday