PrincipalSenior Principal Consultant – Process Mining.

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
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Inviting applications for the role of Principal Consultant Process Mining.
The ideal candidate should be involved in Process Mining (Process Mining / Signavio) implementation projects with process data of varying degrees of complexity and for customers across industries. You are responsible for making digital business processes transparent and harmonizing our customers data flow by using Process Mining Technology and applying data extraction and transformation.
Responsibilities
Design and communicate technical architecture solutions based on customer requirements and data volumes in order to ensure a successful Process Mining deployment.
Assist customers in establishing connections between their on-premises source systems and the Process Mining cloud environments.
Participate in security assessments and complete the security questionnaires required for implementations.
Solicit requirements for Business Process Mining models including what data they will use and how the company will use them after they are built.
Build Business Process Mining models that are accurate robust and informative in ways that help our business grow even faster.
Strong experience working on setting up data extraction pipeline with both Out-of-the-box connectors as well as building custom connectors.
Strong working knowledge of Celonis ETL capabilities Extraction SQL Transformations Data Pools and Data Jobs.
Experience in optimizing the performance of data pipelines.
Analyze process data to identify inefficiencies and recommend improvements.
Demonstrate product and technical leadership on Process Mining engagements with customers partners and prospects.
Work with business process operations team and process SMEs to understand the client process and convert the requirements data engineering and analysis tasks for the team
Lead the technical team of Data Engineers and Analysts through work allocation and resolving any blockers for the team
Apply analytics and modelling to own and actively drive process improvement projects and initiatives within the related function.
Maintain expert knowledge on the Process Mining platform by drafting documentation on technical procedures and processes.
Serve as a liaison for the data engineer analytics platform and business user and support ongoing transition and reorganization activities.
Lead discussions on operationalization of Process Mining through usage of Action Flows Action Views and Machine Learning capabilities
Maintain expert knowledge on the process mining platform by drafting documentation on technical procedures and processes.
Serve as a liaison for the business analyst project manager and client
Well versed with latest AI capabilities for Process Mining in Celonis and Signavio
Keen learner and upto date with latest capabilities of Celonis and Signavio
Deep technical expertise and implementation execution on best practices of process mining
Communicating directly with business stakeholders other vendor teams and larger ecosystem to identify the success factors for ensuring successful implementation of Process Mining tools (Celonis / Signavio)
Understanding the business requirements thoroughly to identify the technical requirements
Taking Initiative (Resourcefulness) and asking clarifying questions to ensure the build is robust and designed on best practices
Focusing on Performance (Ensures Accountability Delivers consistent results)
Set accountability with junior team members to own their Build

Minimum qualifications
Must have Data Engineer/analytics Experience in working SQL and relational databases query authoring (SQL)

Preferred qualifications
BE/BTech (or MS/MTech) degree or equivalent Computer Science/ Mathematics/ Physics or related
Good to have hands-on experience with both Celonis and Signavio
Strong communications skills to enable interaction with all levels and departments within the organization
Proven analytic skills including mining evaluation analysis and visualization
Strong skills in industry standard tools/platforms for data analytics and visualization such as R SQL Tableau Qlik Process Mining or comparable tools
Previous work experience in ERP (SAP ECC / S4 HANA / Oracle Cloud / Oracle EBS R12) with strong process understanding knowledge

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.