Salesforce Administrator
Atlanta, GA - USA
Job Summary
- Responsible for daily system administration configuration support and maintenance of the Salesforce platform. This involves promptly addressing support tickets and customizing CRM elements: such as objects fields page layouts and record types to optimize business processes.
- Manages all facets of user administration for the W50 Organization encompassing user access new user onboarding profile configuration role assignment permission set management and the allocation of supplementary plug-in licenses as needed.
- Helps maintain CRM data quality through regular tasks such as modifying matching rules running duplicate jobs deduplication cleanup data migration and remediation ensuring a single source of truth.
- Working with stakeholders to help optimize operational efficiency by enhancing the automation of existing processes. The position also supports the DataOps team in configuring new automation-driven Salesforce features to streamline business processes through the effective use of tools such as flow validation rules queues assignment rules and approval processes.
- Partnering with stakeholders design and create custom report types reports queries grids and dashboards to provide actionable insights.
- Responsible for all Salesforce-related issues including leading user training onboarding and developing documentation to help improve end-user proficiency and adoption of CRM.
- Works with senior DataOps team members and other departments to implement system enhancements and deploy new features. Supports the management of integrations with third-party and AppExchange applications..
- Maintains up-to-date knowledge of Salesforce releases testing new features in sandbox environments and supporting the implementation of relevant updates for end users.
- Responsibilities are subject to change daily contingent on project needs corporate strategic objectives and business priorities.
Qualifications:
- A minimum of two years of Salesforce administration experience required; Sales Cloud with Person Accounts preferred.
- Salesforce Administrator Certification (ADM-201) is strongly preferred.
- Familiarity with fundamental Salesforce concepts such as custom objects fields and automation tools (e.g. Flow).
- Strong analytical and problem-solving skills with a proactive detail-oriented mindset.
- Excellent communication and interpersonal skills with the ability to effectively translate technical information for non-technical stakeholders.
- Solid project management and organizational skills to manage competing priorities.
- Proficiency in tools such as Conga Composer Gridbuddy and is preferred.
Company Overview
As a purpose driven company were dedicated to building a workplace where people from different backgrounds can do their best work. Our company value One & All demonstrates our commitment to creating a place where every individual feels seen supported and free to bring their whole selves to work. When people feel genuinely valued and included theyre more engaged and effective. Thats why we focus on cultivating an environment that celebrates difference empowers connection and accelerates the success of our members and their organisations.
Required Experience:
Unclear Seniority
Key Skills
About Company
By invitation-only for CEOs, Boards, C-Suite, and Executives from the world’s most respected companies.