Am I2C

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Manager Credit Risk and Credit Management
In this role the Assistant Manager is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Investigates credit issues and suggests payment options to be approved. Ensures all protocols laws and regulations are followed within the team to collect payments efficiently. Proposes process improvements to generate a positive impact to customers.
Responsibilities
Selects manages evaluates and develops staff. Challenges employees builds effective teams and provides staff with coaching and feedback.
Monitors past due invoices and makes collections contacts via phone e-mail or customer portals.
Evaluates collectability of unearned cash discounts finance charges small dollar invoices etc. and performs and approves write-offs of uncollectable amounts within their level of authority.
Participates in and/or leads monthly accounts receivable aging and dispute reviews with financial services team and branch personnel. Documents and pursue follow-up actions agreed to during meetings.
Researches and obtains appropriate credit information to rate and approve credit worthiness of new and existing accounts within assigned portfolio.
Works with financial services management to determine use of various credit instruments to mitigate risk including UCC filings liens letters of credit payment bonds personal and corporate guaranties.
Works cross-functionally with sales operations finance contract administration and customer master administration teams to review documents including purchase orders credit applications etc. and initially identifies contractual risks including warranties indemnification uncapped liability and liquated damages.
Reviews orders on credit hold by assessing credit worthiness of customers including financial ratings open invoices in-process payments and backlog and makes independent decisions to release orders on credit hold or escalate higher-risk customers to manager.
Qualifications we seek in you!

Minimum Qualifications
Bachelors degree - Accounting finance supply chain or business.
Relevant Experience in commercial business to business credit and collection experience in a high-volume environment required
Relevant Working with trade credit and other third parties (e.g. D&B Experian Equifax NACM CreditSafe) to obtain credit information required.
Relevant working knowledge of computer system applications: Microsoft Office including Outlook Excel and Word and familiarity with an ERP platform (e.g. Oracle DAX AS400 etc.) required. High level of Excel knowledge preferred.

Preferred Experience / Skills
Computer system applications including Microsoft Office and familiarity with an ERP platform (Oracle DAX AS400 etc.). High level Excel knowledge preferred.
Strong written oral communication and interpersonal skills with a positive disposition.
Reliable with strong organization skills; solution-oriented and results-driven philosophy.
Ability to work independently as well as in a team environment.
Strong attention to detail with a passion for accuracy.
Willingness to accommodate temporary working hour changes as required by workflow.
Ability to prioritize tasks and demonstrate a willingness to accept new challenges.
Ability to travel to branches and customers.
Lean continuous improvement mindset.
Ability to work effectively with all levels of management to accomplish goals and objectives

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
The actual offer reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicants experience knowledge skills and abilities; geographic location; and internal equity
Work-from-Anywhere Roles Los Angeles California-based candidates are not eligible for this role
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Job
Assistant Manager
Primary Location
USA
Schedule
Full-time
Education Level
Bachelors / Graduation / Equivalent
Job Posting
Mar 7 2025 4:28:40 PM
Unposting Date
Apr:59:00 PM
Master Skills ListOperations
Job CategoryFull Time