OTC (credit management) AM

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Management Trainee/Assistant Manager Credit Management and Reconciliations
Responsibilities
Prepare JEs & manage ME & YE close processes
Maintain accurate financial records in accordance with compliance/accounting standards
Prepare BS recons
Processing of cash receipts and postings to customer accounts for payments made by credit card lockbox and direct deposits.
Knowledge of accounting principles and journals required.
Ability to read bank statements and knowledge in bank reconciliation preferred.
Experience in dealing with adjustments to customer accounts for credits/debits and account write-offs.
Work with other departments as well as operations to troubleshoot and resolve customer payment discrepancies.
Balancing reports documents and on-line data systems to research problems.
Oversee deposit reconciliations to the general ledger lockbox and records and other month-end procedures.
Be a liaison between order-to-cash and procure to pay processes.
Address/Resolve on account cash proactively
Support AR for compliance and audit purposes.
Timely manage items in the American Express and Paymentech credit card chargeback work queues or reports.
Perform research to determine underlying reason(s) for chargebacks and assess steps required to resolve dispute.
Maintain appropriate documentation of chargeback items processed.
Qualifications we seek in you!
Minimum Qualifications
Commerce Graduate
Experience in relevant domain
Working knowledge of MS Excel

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.