Cloud Services Intern

The Red Hat Consulting Services team is looking for a Cloud Services Intern with experience in Infrastructure to join us in Bogota D.C Colombia. You will participate in customer enterprise development by helping make our solutions both practical and workable for customer businesses. Youll support the on-site or remote implementation of Red Hats technologies. As a Cloud Services Intern you will work to gain an understanding of the infrastructure and business needs of our customers and make recommendations that will support the resolution of their problems. You will regularly collaborate with the customers support teams to troubleshoot and join troubleshooting and technical discussions sessions to address technical this role youll work closely with application teams to address multi-product issues and must have an acute understanding. Work location is flexible

What You Will Do

• Help with the implementation of different projects on the scope.

• Address the infrastructure and Cloud platforms according to customer needs.

• Support effective and efficient solutions that provide desired performance.

• Interact the workflow among Cloud teams users and yourself.

• Analyze and fix existing code bases to address new requirements.

• In this role you will participate in customer enterprise development by helping. make our solutions both practical and workable for customer businesses.

• Youll support the on-site implementation of Red Hats technologies.

• Youll work to gain an understanding of the infrastructure and business needs of our customers support the resolution of their problems and help them.

• Deliver customer experience by using professional communication applying existing knowledge and deep troubleshooting to resolve a variety of issues.

• Collaborate with other support engineers and other internal teams and external parties during the problem resolution process.

• Outstanding troubleshooting skills and passion for problem solving and investigation

What You Will Bring

• Experience as a Cloud or Infrastructure

• Experience working with Linux or Unix operating systems

• Experience with Red Hat OpenShift configuration implementation and support. (Optional)

• Experience in Red Hat Enterprise Linux. (Optional)

• Experience with software containers and with implementing software containers (Optional)

• English proficiency; upper intermediate-advanced verbal written and reading

• Knowledge in Automation tools as Ansible Automation Platform. (Optional)

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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