Responsibilities:
-Support the initial Workday rollout by partnering with our implementation consultants and cross-functional team to properly configure test and support critical system functionality and integrations.
-Implement and manage efficient automation processes using tools like Power Automate and Alteryx. Customize Workday processes to meet business requirements.
-Develop and maintain Workday reports and dashboards using out of the box reporting tools.
-Provide Tier 2/3 support for application issues escalated from the help desk and coordinate with vendors on complex issues.
-Maintain comprehensive system documentation including integration mappings automation logic configuration settings and support procedures. Create clear technical specifications and user-guides for any Workday customizations or integrations implemented to aid in knowledge transfer and onboarding of future team members.
Requirements:
-At least 3 years of experience in IT systems integration or enterprise application support withexpertise in platforms such as Workday Salesforce or another relevant SaaS system.
-Proven proficiency in low/no-code automation platforms (e.g. Power Automate Alteryx).
-Exceptional analytical skills with the ability to troubleshoot and resolve multi-system integrationissues.
-Strong communication and interpersonal skills adept at translating complex business requirements into technical solutions.
Nice to have:
-Experience with Workday integration tools like Workday Studio EIB or Core Connectors.
-Scripting or programming capabilities (e.g. JavaScript Python PowerShell SQL) for enhanced integration functionality.
-Prior involvement in major system implementations or significant system upgrades.
-Relevant industry certifications (e.g. Workday Pro Salesforce) and familiarity with ITIL practices.
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