Customer Experts for Leading Airline Brand German Speaking Athens

Dila Recruitment

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profile Job Location:

Athens - Greece

profile Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

Position: Customer Expert

Work model: On site

Location: Athens

Employment type: Full-time

Some of the daily tasks well entrust you with:
  • Responding to customers requests (including partners travel agencies corporate) through multiple communication channels
  • Entering customer information in our system to issue tickets or update records
  • Explaining rules and procedures to passengers prior to boarding flights
  • Processing refunds for lost or damaged tickets or reservation errors
  • Explaining applicable fees and taxes for each ticket
Well love it if you have:
  • High level of fluency in German
  • Good communication skills in English
  • Customer service experience preferred
  • Strong verbal and written communication skills utilizing active listening
  • Experience working in hospitality/travel/airline industry is a plus
  • The ability to learn and adapt to new software technologies
What we offer:
  • Complete support to help you ease your relocation to Greece we cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you
  • Competitive monthly salary 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises providing a great working environment with relaxing break areas
Position: Customer ExpertWork model: On siteLocation: AthensEmployment type: Full-timeSome of the daily tasks well entrust you with:Responding to customers requests (including partners travel agencies corporate) through multiple communication channelsEntering customer information in our system to is...
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Key Skills

  • Digital Marketing
  • Marketing
  • Management Experience
  • Profit & Loss
  • Analysis Skills
  • Microsoft Powerpoint
  • Market Research
  • Project Management
  • Product Management
  • P&L Management
  • Product Development
  • Branding

About Company

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Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with ... View more

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