Operations Manager
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Operations Manager
Location: Basingstoke
Salary: Competitive
Contract Type: Permanent 40 hours per week
A role with real ownership real responsibility and real impact.
If youre the kind of person who likes running your own patch being the one people rely on solving problems before they become issues and building strong relationships youll feel right at home here. Were looking for a Contract Manager with experience leading multi-site operations whether from facilities management cleaning retail logistics hospitality housing security utilities or another service-driven environment.
This is a role where you set the standards you build the culture and your decisions shape the performance of your region. Youll be trusted to lead with autonomy supported when you need it and valued for the difference you make every day.
What youll do
Youll take ownership of a portfolio of sites and lead the day-to-day delivery of services that keep clients happy and operations running smoothly.
- Own the performance of your region ensuring every site meets the standards and expectations you set
- Build strong long-term client relationships becoming their trusted partner and go-to problem solver
- Lead frontline teams and subcontractors setting clear expectations giving direction and holding people accountable
- Plan organise and prioritise work making sure schedules run smoothly SLAs are met and safety is never compromised
- Spot opportunities for improvements and extra works adding value for clients and driving commercial performance
- Handle issues early and confidently using your judgement to keep standards high and customers satisfied
- Work closely with Regional Operations Directors HSQE partners and central support teams while maintaining full ownership of your regions success.
This is a role where your leadership genuinely matters the quality of your decisions shows up in real sites real teams and real customer satisfaction.
What youll get
- Autonomy and trust to run your region without micromanagement
- Support from experienced Regional Operations Directors HSQE partners and central admin teams
- A portfolio where your leadership has visible impact on performance culture and client relationships
- Opportunities to grow your region responsibilities and influence
- Hands-on development through leadership projects operational challenges and cross-functional collaboration
- Industry specific training covering all aspects of Grounds Maintenance and Horticulture.
- Competitive package including a company vehicle private GP wellbeing support bonus scheme volunteering days and recognition rewards
What were looking for
Experience managing multi-site service delivery (FM cleaning retail logistics hospitality security housing utilities or similar)
A natural leader who sets standards supports people and follows through on commitments
Someone who enjoys building relationships gaining trust and becoming the person clients rely on
A calm practical problem solver who acts early prioritises well and stays steady under pressure
Commercial awareness balancing quality efficiency and added-value opportunities
A strong sense of ownership pride and responsibility for your region
A full UK driving licence
About Ground Control
Ground Control is a certified B Corporation committed to caring for the environment our people and the communities we serve. Since 1973 weve delivered high-quality services through strong relationships responsible leadership and a genuine commitment to doing the right thing.
If youre an Operations Manager from a service-led background who thrives on ownership accountability and making things run well wed love to hear from you.
#INDHP
Equal Opportunities Statement
At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success and we welcome applications from individuals of all backgrounds experiences and perspectives.
We are proud to be an equal opportunities employer and do not discriminate based on sex age disability gender identity marital status pregnancy race religion or belief sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond.
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Ground Control is a leading external maintenancebusiness and biodiversity expert committed toenhancing and improving the physical environment for our customers and their communities.We're a purpose driven, values centred business,on a mission to realisethe potential of human nature by ... View more
