Health Case Manager
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Job Location:
Tewkesbury - UK
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job title: Health Case Manager
Location: Tewkesbury (remote or hybrid options available)
Salary: 25-30k
Status: Full-time permanent
Purpose of Role:
Imagine starting your day knowing youll make a real difference in someones this role youll work with multiple clients and industries throughout the UK supporting employees in a variety of workplacesfrom offices to manufacturing environments. Every case is different and youll adapt your approach to suit each organisation team and individual.
A call comes in from an employee struggling with an injury or illness. Your role is to understand the full picture; whats really behind their absence what risks they face and how best to support them back to health and work. You coordinate care provide guidance and empower employees to take control of their recovery.
As a Case Manager youre not just handling cases; youre shaping outcomes. Your insights help reduce absence guide line managers and HR and ensure employees can return to work safely and confidently. Every day is fast paced engaging and meaningful with a combination of telephone and video consultations and collaboration across multiple departments.
What Youll Do Day-to-Day:
- Investigate & Assess:Identify the root causes of ill health or injury considering personal and occupational risk factors.
- Guide & Empower:Communicate with employees to help them understand their situation and how to manage risk factors within their control.
- Coordinate Care:Access treatments via NHS or private providers ensuring effective interventions and funding options.
- Collaborate Across Teams:Work closely with the Functional Health Team HR Health & Safety and line managers to deliver a 3D holistic approach to case management.
- Drive Measurable Outcomes:Reduce sickness absence minimise modified duties manage third-party supplier costs and ensure timely case resolutionall while maintaining GDPR/ICO compliance.
- Manage a Fast-Paced Workflow:Handle multiple cases efficiently using telephone video and digital tools to maintain clear communication and documentation.
Skills:
- Empathetic professional and confident in your communication both on the phone and virtually.
- Experience with carrying out telephone calls or assessments confidently and professionally
- Ability to write clear and concise reports
- Analytical and solution-focused able to interpret data and identify obstacles to recovery.
- Highly organized and adaptable thriving in a fast-paced dynamic environment.
- Proficient in Microsoft Office (Word Excel Outlook PowerPoint) and comfortable with case management systems.
- You bring practical experience and insight into managing cases not just theoretical knowledgeyour life experience and hands-on problem solving are highly valued.
- Previous case management occupational health or similar experience.
Qualifications & Experience
Desirable:Professional qualification such as physiotherapist corrective exercise professional counsellor CBT practitioner nutritionist physiologist nurse or other relevant health/rehabilitation certification.
Equally Valuable:Proven hands-on experience in case management occupational health or supporting employees through periods of ill health or injury. Practical experience empathy and problem-solving ability are just as important as formal qualifications
Equal Opportunities Statement
HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships.
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
HCMLis the UKs leading provider of rehabilitation case management occupationalhealth and workplace wellbeing services. We help people recovering fromserious injury to achieve lasting recovery guiding them throughrehabilitation community reintegration return to work and long-term suppo ... View more
