Global Revenue Operations Manager

London - UK

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

WE ARE HIRING A GLOBAL REVENUE OPERATIONS MANAGER

Ever opened a new bank account and got a weekend away Spent on fashion and received a personal styling session Picked up groceries and walked away with cinema tickets

If so youve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC we help the worlds biggest brands drive customer acquisition loyalty and engagement with emotionally engaging experience-led rewards. From global banks to high street retailers our programs are designed shift behaviour boost ROI and build genuine brand love at the fraction of the cost of discounting and cash offers. Backed by COSMOS our all-in-one program platform we deliver personalised campaigns at scale with live data smart insights and seamless customer journeys.

Weve spent 30 years mastering what moves customers; combining deep consumer insight a global network of 100000 rewards and a unique ability to drive measurable ROI for brands.

Were 400 people strong across 15 global hubs. A collective of marketers creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking empower growth and champion the kind of culture that helps people thrive.

Here are a few things that weve got to offer:

Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
Weekly webinars to support your development through our People Academy
Annual TLC Wellness Week and programmes throughout the year
TLC Culture Club - including seasonal social events tasty lunches & more
TLC Gives Back - volunteering opportunities including off site visits and volunteering leave
TLC Rise - supporting and empowering women into leadership roles
Frankies - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
TLC Owners Club - Everyone that is part of the TLC experience contributes to our success which is why we all own a piece of TLC as part of our share holder scheme

Youll be the glue that strengthens alignment across our commercial organisation optimising revenue processes enhancing operational performance and introducing best practices that scale globally.

This is an opportunity to make a global impact. With TLCs rapid growth and recent investment youll help shape the future of our commercial engine.

What Youll Be Doing

Champion alignment across global markets improving processes and automating repetitive tasks.
Lead the global monthly forecasting cycle ensuring accuracy and clarity.
Partner with data analysts to deliver insight-driven reporting that boosts performance.
Build monthly sales forecasts using CRM insights probability indicators and local market input.
Mentor local RevOps colleagues and foster a collaborative global community.
Build strong relationships with Managing Directors to translate challenges into high-impact priorities.
Drive continuous improvement across processes tools and ways of working.

Strategic Projects Youll Shape:

Customer journey value mapping and sales methodology implementation.
Market sizing ICP refinement and persona development.
Account segmentation scoring and prioritisation.
Automation and process optimisation for SDR functions.
Win/loss analysis and reporting frameworks.
CPQ optimisation and process enhancement.

Who Were Looking For

You love driving change and bringing clarity to ambiguity.
Youre a self-starter with strong judgement on what works in scaling environments.
You enjoy advising stakeholders not just executing tasks.
You get excited about building operational systems from the ground up.
You thrive in fast-paced environments where growth is rapid and opportunities are abundant.

Experience in B2B enterprise environments with strong understanding of pipeline metrics.
Proven success in Revenue Operations Sales Operations or similar.
Experience operating across multiple markets or departments.
Strong proficiency with RevOps tech:
- CRM systems (D365 preferred; Salesforce or HubSpot welcome).
- Marketing automation tools (e.g. HubSpot).
- CPQ systems (DealHub preferred; Salesforce CPQ Conga Panda etc.).
- Data visualisation tools (PowerBI preferred; Tableau Qlik etc.).
- Sales enablement tools (Highspot Seismic Mindtickle etc.).
Excellent communication and presentation skills with senior stakeholders.
Ability to prioritise high-impact initiatives in fast-moving environments.
Strong analytical problem-solving and stakeholder-management skills.

Being a people-led business we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a world within the world that is free from prejudice bias and inequity.

A world where diversity is valued and celebrated and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If youre excited by everything weve told you then its time to apply!

WE ARE HIRING A GLOBAL REVENUE OPERATIONS MANAGEREver opened a new bank account and got a weekend away Spent on fashion and received a personal styling session Picked up groceries and walked away with cinema ticketsIf so youve probably experienced a TLC Worldwide campaign - without even knowing it.A...