Service Charge Assistant

Service Charge Assistant

Permanent

Grade B

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

This is an exciting opportunity to join Birmingham City Council as a Service Charge Assistant.

This is a new team within the Housing Management service; the role will involve assisting the Service Charge Manager on all aspect of tenant and leasehold service charges across the city. Birmingham City Council manage over 6500 leaseholders and 59000 Council tenants.

We are looking for a Service Charge Assistant who has knowledge or experience dealing with service charges for tenants and leaseholders. This role will be responsible for supporting and assisting the service charge function for the Council ensuring maximum income. Experience with working on property-related finances or service charge accounting would be desirable. The successful candidate must have good analytical skills be organised have good attention to detail and have excellent customer service skills.

Interviews for this role will be held in New Year 2026.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the essential criteria for the role through your personal qualities skills and experience and include your motivation for applying to the post. Note the Supporting Statement should be no more than 1500 words.

Unfortunately we cannot consider any applications without a CV and Supporting Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We are dedicated to supporting internal mobility and the development of our people. As such applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

For any informal enquires please contact:Resourcing@ reference 3558.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Job Description and PersonSpecification RM--Service Charge Assistant-Job

We strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Council here

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