Store Manager

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry Do you have extensive knowledge of Heavy Duty Parts If so we invite you to explore opportunities with our Traction stores.

Position Summary:

The Store Manager oversees a retail locations staff and activities to achieve a profitable store location.

RESPONSIBILITIES

• Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
• Implementing strategies to help meet store goals and objectives
• Recruiting developing and motivating store employees who exceed internal and external customer expectations
• Work with approved suppliers representatives to grow employees knowledge of lines
• Maintain a safe workplace environment Ensure compliance with federal state and local regulations
• Marketing within your community to increase market share and store revenues
• Resolving customer complaints for increased customer satisfaction
• Controlling labor hours cash store audits core returns cycle counts and shrinkage
• Inventory protection asset management operational and safety issues
• Help maintain a neat and clean store environment for our customers and employees
• Oversees staff and fulfills staffing needs for regular hours as well as high-traffic times
• Maintains and motivates a positive sales team through communication employee engagement and evaluations
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly and reports are submitted as prescribed by company policies
• Develops oversees and maximizes retail budget and sales
• Ensures inventory data is correct by performing spot inventory counts and checks
• Collaborates with regional managers to develop coordinate and identify cost-effective strategies
• Other duties as assigned

QUALIFICATIONS/COMPETENCIES

• Valid drivers license and/or reliable transportation
• Must be at least 18 years of age
• A minimum of two years of store supervisory and/or management experience
• Heavy Duty Industry experience required
• ASE (T1-T8) (P2) Parts Certification preferred
• Possesses understanding of inventory controls stocking levels and seasonal inventory shifts
• Exceptional customer service and communications skills (both written and oral)
• Possesses personal drive self-motivation and initiative to accomplish company goals
• Ability to work flexible schedule
• High School Diploma (or GED or High School Equivalence Certificate); Associate degree in Business Administration preferred.

#HTF

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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.