Director of Network Operations

All applicants must be current City of New York employees serving in a permanent Civil Service title of either Computer Systems Manager or Computer Operations Manager or be reachable on the current civil service list for Computer Systems Manager title. To be considered for this position PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE and/or your score/list number on your resume and cover letter.

The New York City Comptrollers Office works to promote the financial health integrity and effectiveness of New York City government in order to strengthen trust secure a thriving future for all New Yorkers and build a more just equitable and resilient city. Led by an independently elected citywide official the comptrollers office provides checks and balances needed to hold City government accountable for budgeting wisely investing responsibly operating efficiently acting fairly living up to its obligations and promises and paying attention to the long-term challenges we face together. The Office of the Comptrollers Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptrollers Office. These services include technology strategic planning web site development graphic design disaster recovery systems development network administration audio/visual services business process re-engineering change management program management security administration service desk
computer operations telecommunications and document management.

The position will oversee and manage the day-to-day functions of the organizations network infrastructure. Reports directly to the Chief Information Security Officer (CISO). This technical role is
responsible for the overall network operations including data centers operations servers storage backup environment patching systems network switches firewalls load balancers WAN SDA LAN and remote access addition manage vendors external business partners relationships and projects. Tasks include but are not limited to the following:

- Team Management: Lead guide and mentor a highly technical team of network administrators each with leading subject matter expertise in their respective field. Promote team innovation and continuous professional growth.

- Security Management: Enforces and implements network security procedures and policies which includes intrusion detection systems firewalls and VPNs.

- Incident Management: Respond to network incidents while ensuring the Service Level Agreement (SLAs) identify a timely resolution of network and systems outages. Determine and execute recommendations for best practices.

- Collaboration: Collaborate with Application Development Windows systems and accounts Service Desk bureau liaisons and stakeholders.

- Performs other related duties and responsibilities as assigned.

Qualifications/Requirements: All applicants must be current City of New York employees serving in a permanent Civil Service title of either Computer Systems Manager or Computer Operations Manager or reachable on the current civil service list for Computer Systems Manager title. To be considered for this position PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE and/or your score/list number on your resume and cover letter.

COMPUTER SYSTEMS MANAGER - 10050

Qualifications :

1. A masters degree in computer science from an accredited college or university and three (3) years of progressively more responsible full-time satisfactory experience in Information Technology (IT) including applications development systems development data communications and networking database administration data processing or user services. At least eighteen (18) months of this experience must have been in an administrative managerial or executive capacity in the areas of applications development systems development data communications and networking database administration data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible full-time satisfactory experience as described in 1 above; or

3. A four-year high school diploma or its educational equivalent and six (6) years of progressively more responsible full-time satisfactory experience as described in 1 above; or

4. A satisfactory combination of education and experience equivalent to 1 2 or 3 above. However all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in 1 above including the eighteen (18) months of administrative managerial executive or supervisory experience as described in 1 above.

In the absence of a baccalaureate degree undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative managerial executive or supervisory capacity as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time